Clinical User Experience Analyst

LanceSoft Inc; New Brunswick; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A healthcare consulting firm is seeking a Clinical User Experience Analyst to enhance user experience in clinical settings. Candidates should have a college degree and at least 3 years of experience with Canadian health information systems. Strong facilitation and communication skills are essential, along with the ability to work directly with clinicians. Bilingual proficiency in French and English is preferred. This remote position is based out of Fredericton, New Brunswick.

Qualifications

• 3+ years of experience in Canadian health information systems.
• Experience directly working with clinicians in a hospital setting.
• Experience conducting user research methods.

Skills

Experience with Canadian health information systems

Strong facilitation skills

Communication skills

Usability testing experience

Bilingual in French and English

Education

College Degree in Business, Healthcare, or IT

Job description

Title: Clinical User Experience Analyst
Location: Fredericton, New Brunswick (Remote)
Duration: 8-10 Months with possible extension

Mandatory Requirements

• College Degree in either Business, Healthcare or Information Technology OR an equivalent combination of education and experience may be considered.
• 3 years of demonstrated experience with a focus on Canadian health information systems, standards, technology, and/or software.
• A minimum of 3 years of demonstrated experience working directly with clinicians in Hospital settings, completing activities such as requirements gathering, workshop facilitation, use case analysis, business or clinical process analysis, detailed design activities, and developing business analysis documentation.
• Proven experience working in a clinical setting, routinely working with clinicians to ensure the optimal placement and deployment of Endpoints and devices that support clinical workflows

Desirable Skills and Attributes

• Strong facilitation skills: demonstrated experience in leading workshops to identify and articulate business requirements, system requirements, and develop user stories, user personas, and/or use cases. 3 Years
• Demonstrated communication, facilitation, and strong interpersonal skills, and the ability to confidently engage and collaborate with project team members, subject matter experts, and stakeholders at all levels. 3 Years
• Demonstrated experience conducting various research methods (usability testing, surveys, etc.) to understand user behavior and needs. 2 Years
• Verbal and written communication, facilitation, and presentation skills in both French and English is strongly preferred.
• Previous experience working within New Brunswick's technology or healthcare environments showcasing a strong understanding of the local landscape, policies, and practices.
• Based out of New Brunswick is considered an asset.
• Previous experience working as a clinician would be considered an asset.