Clinical Trials Representative I

American Health Packaging; Mississauga; Hybrid; CAD 42,000 - 54,000; Full time

Job summary

Cencora is hiring a Clinical Trials Representative I in Mississauga, ON for a full-time role. The position supports data entry, documentation, reporting, and day-to-day workflow coordination across teams, with emphasis on accurate records and adherence to procedures.

Ideal candidates will have at least a high school diploma, 2+ years in operations/support roles, and exceptional verbal and written communication, problem-solving, and analytical abilities. Rotational shifts are required.

Qualifications

• High School Diploma/GED or equivalent experience required.
• 2+ years of experience in progressive operations support, business operations, administrative roles, or a related field.
• Strong verbal and written communication skills.
• Excellent problem-solving and analytical abilities.
• Flexibility to work in rotational shifts and varying schedules.

Responsibilities

• Performs operational support activities including data entry, documentation, reporting, and administrative tasks in accordance with established procedures.
• Processes routine transactions, maintains accurate records, and supports day-to-day workflow coordination across teams.
• Resolves routine to moderately complex operational issues by applying established guidelines and escalating exceptions when needed.
• Coordinates with internal stakeholders to complete assigned activities, track follow-ups, and support timely execution of operational tasks.
• Provides guidance to newer team members on standard procedures, system usage, and day-to-day work practices.
• Identifies process inefficiencies, suggests practical improvements, and supports implementation of standardized workflows within the assigned function.

Skills

Verbal & written communication

Problem-solving

Analytical abilities

Shifts flexibility

Education

High School Diploma/GED

Job description

## Clinical Trials Representative IApply: Mississauga, ON: Full time: Posted Today: R2614175Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!# **Job Details*** This job profile description is a standardized, non-contractual reference description and global reference tool provided for organizational consistency and talent architecture purposes across Cencora. It does not alter actual job duties, responsibilities, reporting lines, working conditions, grading, compensation, or other essential terms and conditions of employment.\\* Actual duties and responsibilities may vary based on business needs, local requirements, and operational practices. Where a team member's role is governed by an employment agreement, local terms and conditions, prior job description or collective bargaining agreement, those documents shall prevail in case of any inconsistency. Mandatory local laws shall also prevail.* Performs operational support activities including data entry, documentation, reporting, and administrative tasks in accordance with established procedures.* Processes routine transactions, maintains accurate records, and supports day-to-day workflow coordination across teams.* Resolves routine to moderately complex operational issues by applying established guidelines and escalating exceptions when needed.* Coordinates with internal stakeholders to complete assigned activities, track follow-ups, and support timely execution of operational tasks.* Provides guidance to newer team members on standard procedures, system usage, and day-to-day work practices.* Identifies process inefficiencies, suggests practical improvements, and supports implementation of standardized workflows within the assigned function.**Qualification:*** High School Diploma/GED or equivalent experience required.**Experience:*** 2+ years of experience in of progressive operations support, business operations, administrative roles, or a related field required. **Skills:*** Strong verbal and written communication skills.* Excellent problem-solving and analytical abilities.* Flexibility to work in rotational shifts and varying schedules.# **What Cencora offers**We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.Full time# **Equal Employment Opportunity**# Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [e-mail]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned# **Accessibility Policy***Cencora is committed to fair and accessible employment practices. When requested, Cencora will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment.*This posting is intended to fill an existing vacancy for our Clinical Trials Representative I role.