Clinical support worker

Fraser Health Authority; Hope; On-site; CAD 30,000 - 60,000; Part time

Job summary

Fraser Health is seeking a dedicated Clinical Support Worker for a part-time position in Mental Health & Substance Use Services. The role involves supporting clients through intake, case planning, and crisis management, while fostering a caring environment. Ideal candidates will possess relevant qualifications and experience in addiction support, demonstrating strong communication and problem-solving skills.

Qualifications

• Grade 12 plus recognized Substance Use Certificate or Social Service Worker program.
• At least one year of recent related experience in the addictions field.

Responsibilities

• Performing intake duties and supporting discharge planning.
• Facilitating group workshops and activities.
• Monitoring client safety and managing crises.

Skills

Knowledge of addiction issues

Flexibility

Problem-solving

Communication

Education

Substance Use Certificate

Social Service Worker program

Grade 12

Job description

Salary

The salary range for this position is CAD $31.56 - $33.28 / hour

Job Summary

Are you passionate about working in Mental Health & Substance Use Services? We're excited to offer a Part Time position based in Hope/Agassiz/Harrison Hot Springs/Kent, BC.

What We're Looking For:

• Qualifications: Grade 12 plus completion of a recognized Substance Use Certificate or Social Service Worker program.
• Experience: At least one (1) year of recent related experience in the addictions field, or an equivalent combination of education, training, and experience.
• Additional Requirements: Valid Standard First Aid - CPR C with AED certificate.

If you're ready to join a team dedicated to providing competent care and support, apply now! Together, we can make a significant difference in the lives of individuals and families, empowering them on their journey to recovery.

Watch this video to learn how Fraser Health supports mental health, hosted by our President, Dr. Victoria Lee:

To learn more about our MHSU programs, services, employee insights, and current job vacancies, visit: Fraser Health MHSU

Detailed Overview

The Clinical Support Worker participates in case planning with clients and counselors, assisting in delivering clinical and primary care programs using culturally appropriate, sensitive approaches. Responsibilities include intake duties, record-keeping, facilitating group workshops, supporting clients in lifestyle and wellness activities, responding to crisis situations, providing medication reminders, assisting with medical health monitoring, and collaborating with clients using strengths-based, motivational, and trauma-informed approaches.

Responsibilities include:

1. Performing intake duties, orienting clients, completing documentation, and supporting discharge planning.
2. Participating in case planning, providing supportive counseling, and assisting clients with program activities.
3. Facilitating group workshops and activities to develop life skills and relapse prevention strategies.
4. Monitoring client safety, managing crises, and supporting conflict resolution.
5. Administering and documenting medication management.
6. Coordinating follow-up actions, scheduling appointments, and liaising with other healthcare providers.
7. Supporting clinical settings, performing health assessments, and managing client records.
8. Identifying community resources and providing clients with relevant information.
9. Responding to client needs and inquiries, maintaining records, and supporting staff orientation.
10. Performing other related duties as assigned.

Qualifications

Education and Experience: Grade 12 plus completion of a recognized Substance Use Certificate or Social Service Worker program, with one (1) year of recent related experience. Valid First Aid - CPR C with AED.

Skills and Abilities:

• Knowledge of addiction issues.
• Flexibility and assertiveness in complex situations.
• Ability to observe, recognize, and respond to client changes.
• Rapport-building, organizational, and facilitation skills.
• Problem-solving, conflict resolution, and crisis intervention skills.
• Advocacy, communication, and teamwork abilities.
• Physical ability to perform duties and operate equipment.

About Fraser Health

Fraser Health serves over two million people in Metro Vancouver and Fraser Valley, respecting the traditional lands of the Coast Salish and Nlaka’pamux Nations. We are committed to diversity, inclusion, and equitable hiring practices, fostering a respectful and caring environment.

Join us in being the heart of health care.