Clinical Support Staff

Canadian Addiction Treatment Centres (CATC); Bala; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading treatment center is seeking a Clinical Support Staff member to provide essential support to residents coping with addiction. The ideal candidate will have experience in a healthcare setting, strong communication skills, and a commitment to compassionate care. Join us and contribute to changing lives within a multidisciplinary team focused on patient-centered recovery.

Benefits

Healthcare Spending Account

Employment Assistance Program

Discounted GoodLife Fitness memberships

Paid time off for vacation, illness, bereavement, and mental health

Retirement Savings Plan

Service Recognition Program

Professional Development opportunities

Qualifications

• 1-3 years clinical experience ideally dealing with addiction/mental health.
• Must possess a high degree of professionalism.
• Basic understanding of addiction/mental health and recovery philosophy.

Responsibilities

• Provides support to residents and assists with programming.
• Maintains communication with clinical team during resident issues.
• Ensures resident safety using behavior management skills.

Skills

Empathy

Communication

Problem Solving

Education

Post Secondary degree or diploma in addictions

Tools

Microsoft Products

Electronic Medical Record (FYI DB)

Job description

Join to apply for the Clinical Support Staff role at Canadian Addiction Treatment Centres (CATC)

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Join to apply for the Clinical Support Staff role at Canadian Addiction Treatment Centres (CATC)

Division : GreeneStone Centre for Recovery

Job Type : Full-Time Permanent

Reference ID : GNS 209

Come join our growing organization as a part of a high performing CARE team who are committed to changing the lives of people suffering from addiction!

What You’ll Love About Catc

AS A MULTIDISCIPLINARY HEALTHCARE TEAM - TOGETHER, WE CARE :

Compassionate | Accessible | Respectful | Experts in Addiction Medicine

• Wellness – Benefits include : Heathcare Spending Account, Employment Assistance Program, Discounted GoodLife Fitness memberships, Paid time off for vacation, illness, bereavement and mental health.
• Career Development - Professional Development, Lunch & Learn Sessions and Access to 100+ courses within the Company’s Learning Management System.
• Preparation for the Future – Retirement Savings Plan
• Employee Recognition - Service Recognition Program

About The Position

The Support Staff is someone who has an understanding of addiction and co-occurring disorders and is comfortable in dealing with residents in cases where they may need to help de-escalate and stabilize residents. A professional demeanor and the ability to communicate effectively with residents, family members, referents, and co-workers are required. The ability to maintain confidentiality of information is essential.

Your Duties And Responsibilities

• Provides administrative support as needed to the front desk, admissions or discharge.
• Provides day to day support to residents as needed (eg recreational activities). Responsible for being the eyes and ears of the clinical team while on property.
• Responsible for assisting with programming on the weekend when clinical team is lean.
• May assist with other areas including food service or security.
• Communicate any new developments of residents with the clinical team.
• Communicates on a regular basis with referents and other members of the resident’s recovery team.
• Ensures the safety for the residents. Uses effective behavior management skills to de-escalate crisis situations and minimize harm to residents and other staff.
• Maintain communications / contact with all clinical staff regarding resident issues, through exchanges of information, as appropriate via verbal, written and electronic communication.

What You’ll Need To Have

• Post Secondary where a degree or diploma in addictions would be considered an asset.
• One to 3 years clinical experience ideally dealing with addiction / mental health, or Training in a related health field preferred.
• Experience in working and being part of a team, ideally within a healthcare setting.
• There is no history of alcohol or other drug misuse for a period of three years before employment and does not display evidence of misuse of alcohol or drugs while employed.
• Must have the ability to be objective and empathetic while addressing the individual needs of the respective patients, referral sources and family members.
• Must have the ability to provide support and de-escalation under stressful or crisis situations. Ability to problem-solve and to meet deadlines and establish and prioritize multiple tasks.
• Must demonstrate ethical behavior and sound judgment that supports the GreeneStone standards of care.
• Basic computer skills, beginner to intermediate experience with Microsoft Products and Outlook, experience with or willingness to learn to use an electronic medical record (FYI DB). Must be able to document insights and observations in clinical records in a concise and articulate manner.
• Basic understanding of addiction / mental health and recovery philosophy
• Must possess a high degree of professionalism and be able to keep information confidential and treat sensitive clinical information with the upmost discretion and respect

About The Company

At the Canadian Addiction Treatment Centres, we strive to be leaders in the industry by creating access to best-in-class treatment to the communities that we serve. Our mission is to improve the lives of individuals living with the devastating effects of drug addiction. We apply a multidisciplinary, evidence-based approach and strive to provide quality of care and patient experience, while providing an encouraging, compassionate and judgement-free care environment. Each of our clinics offers integrated medical and pharmacy services specifically designed to engage patients in a manner that promotes the development of a strong therapeutic relationship between the patient and his / her CARE team.

Please visit www.canatc.ca for more information!

Canadian Addiction Treatment Centres remains an inclusive and equal opportunity employer committed to providing accommodations for all applicants upon request at any stage of the selection process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.

Seniority level

Seniority level

Entry level

Employment type

Employment type

Full-time

Job function

Job function

Other

Hospitals and Health Care

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