Clinical Support Clerk, Treatment & Rehab G3/H3

St. Joseph's Health Care, London; London; On-site; CAD 30,000 - 60,000; Part time

Job summary

A renowned health care institution in London seeks a Clinical Support Clerk for a temporary part-time role. You will perform clerical tasks, support staffing, and manage patient files. Candidates should have a secondary school diploma and a medical secretarial certificate, along with strong interpersonal skills and proficiency in MS Office. This position offers a salary range of $29.11 - $34.23 per hour, and the role is expected to extend until February 6, 2026.

Qualifications

• Completion of Secondary (High) School Diploma.
• Graduate of a recognized medical secretarial or medical office assistant certificate program.
• Minimum one year recent healthcare-related experience.

Responsibilities

• Perform clerical reception and scheduling services.
• Support staffing, screen calls and visitors.
• Manage mail and supplies, maintain client files.

Skills

Clerical accuracy

Keyboarding speed of at least 40 wpm

Proficiency in Outlook and MS Office Suite

Strong interpersonal and communication skills

Ability to prioritize and work independently

Education

Secondary (High) School Diploma

Medical secretarial or office assistant certificate

Tools

MS Office Suite

Workbrain

Job description

Please enter or validate your "Education Experience" in your profile.

Note: EFFECTIVE March 1, 2025, all external PSW (Personal Support Worker) hires will be required to be registered with https://hscpoa.com/public/public-register

Aug 02, 2025

CARING FOR THE BODY, MIND & SPIRIT SINCE 1869

Clinical Support Clerk, Treatment & Rehab G3/H3 - 1 position

Location: Treatment & Rehab G3/H3
Facility: Parkwood Institute Mental Health Care - London, ON
Type: Temporary Regular Part Time
Salary Range: $29.11 - $34.23 /hour

This temporary part-time position is expected to extend until February 6, 2026, and is subject to the availability of work.

Responsibilities include performing clerical reception and scheduling services, supporting staffing, screening calls and visitors, answering inquiries, scheduling tests/appointments, managing mail and supplies, maintaining client files, and keyboarding correspondence.

Essential Qualifications

• Completion of Secondary (High) School Diploma
• Graduate of a recognized medical secretarial or medical office assistant certificate program
• Minimum one year recent healthcare-related experience
• Accurate with figures and clerical details
• Keyboarding speed of at least 40 wpm
• Proficiency in Outlook and MS Office Suite, especially Word and basic Excel
• Knowledge of office procedures and computerized patient data systems
• Experience in record keeping and filing
• Knowledge of the Mental Health Act
• Understanding of Safety Culture in Healthcare and OHSA compliance
• Strong interpersonal and communication skills

Preferred Qualifications

• Proficiency in French (asset)
• Knowledge of psychiatric/medical terminology
• Experience with computerized systems like Workbrain
• Experience scheduling staff and managing payroll systems
• Ability to prioritize and work independently or in a team
• Excellent organization and time management skills

Teaching and Research

St Joseph's Health Care London, affiliated with Western University and Fanshawe College, is a leading research and teaching hospital. Employees are expected to engage in related teaching and research activities.

Immunization Requirements

• Provide vaccination records or proof of immunity against measles, mumps, rubella, varicella, Hepatitis B, COVID-19, and influenza.
• Documentation of Tuberculosis skin testing is required.

Posting date: July 31, 2025

Submission deadline: August 6, 2025

Contact: Wade Baillie, Human Resources

Your interest in this opportunity is appreciated. Human Resources and Leaders use your profile information to evaluate your application. Only those under consideration will be contacted.