Clinical Support Clerk, Post Surgical Care Unit

St. Joseph's Health Care, London; London; On-site; CAD 60,000 - 80,000; Part time

Job summary

An established healthcare provider is seeking a Clinical Support Clerk for their Post Surgical Care Unit. This role involves facilitating communication among staff, patients, and families while ensuring the integrity of patient records. The ideal candidate will possess strong clerical skills, excellent communication abilities, and a solid understanding of medical terminology. This position offers the opportunity to work in a dynamic environment, supporting patient care and contributing to a holistic approach to health services. If you are organized, detail-oriented, and passionate about healthcare, this role may be the perfect fit for you.

Qualifications

• Minimum two years of experience in a healthcare setting.
• Strong clerical skills and accuracy in recording patient information.

Responsibilities

• Facilitate communication between staff, patients, and families.
• Prepare patient charts and maintain Health Record integrity.

Skills

Clerical Skills

Communication Skills

Data Entry

Time Management

Medical Terminology

Customer Service

Education

Secondary School Diploma

Medical Secretarial Certificate

Tools

Microsoft Word

Microsoft Excel

Surginet

Workbrain

Job description

Please enter or validate your "Education Experience" in your profile.
Note: EFFECTIVE March 1, 2025, all external PSW (Personal Support Worker) hires will be required to be registered with https://hscpoa.com/public/public-register

Clinical Support Clerk, Post Surgical Care Unit - 1 position

Post Surgical Care Unit
St. Joseph's Hospital - London, ON
Casual Part Time
Salary Range: $29.11 - $34.23 /hour

Need to be available for days, evenings, weekends, and statutory holidays.

Post-Surgical Care at St. Joseph's Hospital includes a 16-bay Post Anesthetic Care unit providing recovery following surgery and a 21-bed short-stay surgical unit for ophthalmology, urology, upper limb orthopedics, plastics, otolaryngology, and interventional radiology. We offer pre- and post-operative care, teaching, and discharge planning with a holistic approach.

The primary responsibilities of the Nursing Unit Secretary in the Post Anesthetic Care Unit and Inpatient Surgical Service include facilitating communication between staff, patients, and families, preparing patient charts, processing care orders, and maintaining the integrity of the Health Record chart.

Essential Qualifications

• Secondary (High) School Diploma
• Medical secretarial or medical office assistant certificate
• Minimum two years recent and related experience in a healthcare setting
• Accuracy in recording patient information and knowledge of Health Records requirements
• Strong clerical skills, including accurate keyboarding and data entry (minimum 40 wpm)
• Intermediate skills in Microsoft Word and basic Excel
• Knowledge of Safety Culture in Healthcare in compliance with OHSA
• Ability to maintain confidentiality
• Excellent communication skills, both written and verbal, with good grammar and proofreading
• Strong interpersonal skills and customer service focus
• Excellent organization and time management skills
• Positive and professional attitude towards supporting patients and families
• Strong knowledge of medical terminology
• Skills in timekeeping and scheduling

Preferred Qualifications

• Proficiency in French (asset)
• Experience with Surginet and staff scheduling systems (e.g., Workbrain)

Teaching and Research

As part of St. Joseph's Health Care London, affiliated with Western University and Fanshawe College, employees are expected to engage in teaching and research activities related to their roles.

Immunization Requirements

• Provide vaccination records or proof of immunity against measles, mumps, rubella, varicella, Hepatitis B, COVID-19, and influenza.
• Provide documentation of Tuberculosis skin testing.

Your interest in this opportunity is appreciated. Human Resources and Leaders use your profile information to evaluate your application. Only those under consideration will be contacted.