Clinical Support Clerk, Adult Inpatient Mental Health Short Stay Stabilization Unit/Dual Diagno[...]

St. Joseph's Health Care, London; London; On-site; CAD 30,000 - 60,000; Full time

Job summary

A health care provider in Ontario is seeking a full-time Clinical Support Clerk for its Adult Inpatient Mental Health Short Stay Stabilization Unit. Responsibilities include scheduling services, managing clinical records, and assisting with ward activities. Candidates should have a high school diploma and a certificate in a medical secretarial program, along with strong computer skills and interpersonal abilities. Salary range is $29.11 - $34.23/hour.

Qualifications

• Secondary school diploma required with a certification in medical secretarial or office assistance.
• Computer skills in MS Office including Word and Excel.
• Ability to work accurately with figures.

Responsibilities

• Schedule services and assist with ward/team activities.
• Maintain client files and clinical records.
• Support staffing and payroll activities.

Skills

Office procedures knowledge

Strong interpersonal skills

Typing accuracy

Computer skills (Outlook, MS Office)

Understanding of Mental Health Act

Education

Secondary (High) School Diploma

Certificate in medical secretarial or office assistant

Tools

MS Office

Workbrain

Job description

Please enter or validate your "Education Experience" in your profile.
Note: EFFECTIVE March 1, 2025, all external PSW (Personal Support Worker) hires will be required to be registered with https://hscpoa.com/public/public-register

Aug 14, 2025

CARING FOR THE BODY, MIND & SPIRIT SINCE 1869

Clinical Support Clerk, Adult Inpatient Mental Health Short Stay Stabilization Unit/Dual Diagnosis Program - 1 position

Location: Parkwood Institute Mental Health Care - London, ON
Type: Full Time
Salary Range: $29.11 - $34.23 /hour

Responsibilities include scheduling services, assisting with ward/team activities, supporting staffing and payroll, receptionist duties, screening calls and visitors, answering inquiries, scheduling appointments, mail sorting, supply management, maintaining client files and clinical records, and data entry.

Essential Qualifications

• Secondary (High) School Diploma
• Recognition in medical secretarial or medical office assistant certificate program
• Computer skills with Outlook and MS Office, including Word and Excel
• Typing accuracy of at least 40 wpm
• Knowledge of office procedures, record keeping, and filing
• Ability to work accurately with figures and clerical details
• Knowledge of the Mental Health Act
• Strong interpersonal and communication skills
• Understanding of Safety Culture in Healthcare and OHSA compliance
• Familiarity with One Chart

Preferred Qualifications

• Additional training in medical secretarial or office assistance
• Knowledge of staffing, scheduling, and call-out systems
• Proficiency in French (asset)
• Understanding of psychiatric/medical terminology
• Experience with computerized systems like Workbrain
• Ability to prioritize and work independently or in teams
• Excellent organizational and time management skills

Teaching and Research

St. Joseph's Health Care London, affiliated with Western University and Fanshawe College, is a leading research and teaching hospital. Employees are expected to engage in teaching and research activities related to their roles.

Immunization Requirements

• Provide vaccination records or proof of immunity for measles, mumps, rubella, varicella, Hepatitis B, COVID-19, influenza
• Documentation of Tuberculosis skin testing

Your interest in this opportunity is appreciated. Human Resources and Leaders will use your profile information to evaluate your application. Only those under consideration will be contacted.