Clinical Specialist, Vision Care

Allergan Aesthetics; Montreal; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading healthcare company is seeking a Clinical Specialist for Vision Care in Montreal, Canada. The role involves supporting healthcare professionals through training programs focused on glaucoma management and patient safety. Ideal candidates will have significant experience in the healthcare sector with a focus on surgical glaucoma. Fluency in both French and English is required. This position offers the chance to impact healthcare education significantly while working closely with specialists across the country.

Qualifications

• Must have a minimum of five years of relevant surgical glaucoma disease expertise.
• Strong clinical knowledge of glaucoma and eye anatomy required.
• Knowledge of adult learning principles and IMC guidelines essential.

Responsibilities

• Develop and execute training programs for HCPs.
• Coach and support healthcare professionals in their learning journey.
• Communicate effectively with cross-functional team members.
• Organize and facilitate medical training sessions.

Skills

Advanced French proficiency

Excellent communication skills

Advanced presentation skills

Strong interpersonal abilities

Education

Licensed Health Care Professional

Experience in the pharmaceutical or medical devices industry

Tools

Project management tools

PowerPoint

Job description

Overview

AbbVie's mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across key therapeutic areas and across AbbVie’s Allergan Aesthetics portfolio. AbbVie Canada is described as a best workplace with a culture of ground-breaking science on a global scale.

We have a new opportunity for a Clinical Specialist, Vision Care to join our team. The primary role is to support health care professionals (HCP) with continuing education to improve their knowledge and skills through the implementation and execution of training programs. The role will drive multiple aspects of the environment, health, safety requirements and policies, and will be responsible for programs focused on product administration training for glaucoma, best practices sharing, and education on patient safety in clinics, through virtual learning programs, one-on-one simulation workshops, and exposure to subject matter experts. This is a national field-based position, from the province of Quebec, reporting to the Senior Manager, Clinical Specialist.

Responsibilities

• Develop and execute training programs for HCPs aligned with glaucoma therapeutic area strategic imperatives.
• Perform baseline and ongoing assessments to identify training needs and develop tailored curricula and plans.
• Coach and support healthcare professionals through their learning journey and determine when learning objectives are met.
• Deliver follow-up training and coordinate additional support with clinical experts to address HCP requests for clinical support and guidance.
• Organize and facilitate medical training sessions, including surgical training and wet labs.
• Communicate effectively with cross-functional team members.
• Provide expertise on product, disease, and anatomy for current and future AbbVie Vision Care products.
• Offer facilitated programs for unaccredited HCPs to address learning needs related to scientific and/or clinical issues in vision care (e.g., product administration techniques, monitoring and management of patient treatment).
• Establish and maintain strong relationships with key external experts and act as the main point of contact for clinical training requirements.
• Support the Vision Care therapeutic area in alignment with Innovation Medicines Canada guidelines and AbbVie health care compliance principles.

Qualifications

Education / Experience required:

• Licensed Health Care Professional (e.g., Registered Nurse, Certified Ophthalmic Medical Technician, or JCAHPO-certified).
• Relevant surgical glaucoma disease expertise with experience in the pharmaceutical or medical devices industry and training (minimum of five years) considered an asset.
• Solid clinical and scientific knowledge of glaucoma and eye anatomy.
• Knowledge of adult learning principles and IMC guidelines.
• Strong commitment to compliance, quality, integrity, and knowledge of the evolving health care environment.
• Understanding of the Canadian regulatory environment.

Essential skills and abilities:

• Advanced proficiency with technology tools in project management (asset).
• Advanced presentation skills and proficiency with PowerPoint.
• Excellent communication skills with strong listening and interpersonal abilities.
• Advanced French and English language proficiency (oral and written).
• Ability to travel extensively and maintain a rigorous schedule (up to 60%, including weekends and evenings).

Key leadership qualities:

• Proactive, creative, and passionate about education with the ability to introduce innovative training approaches.
• Ability to build trusted relationships across diverse stakeholders.
• Strong business insight and ability to connect training to business needs.
• Ability to work independently and in a team, quick learner, and multitask effectively.
• Ability to prioritize decisions and activities to use resources efficiently and address critical issues.
• Attention to detail with strong organizational, presentation, and problem-solving skills.
• Experience in training using scientific evidence and best practices.
• Resourceful and creative, bringing fresh insights to a dynamic business environment.

Additional Information

Preferred location: Province of Quebec.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving the community. Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only — for more information, visit the AbbVie equal employment opportunity employer page.

US & Puerto Rico applicants seeking a reasonable accommodation can learn more here.