Clinical Specialist, Vision Care

AbbVie Inc; Montreal; Hybrid; CAD 75,000 - 90,000; Full time

Job summary

A leading pharmaceutical company is seeking a Clinical Specialist in Vision Care to support healthcare professionals with training and education on glaucoma. The role requires a licensed health care professional with strong knowledge of glaucoma disease and advanced proficiency in French and English. Candidates should possess excellent presentation and communication skills. This is a field-based position within Quebec, requiring travel and adherence to health and safety standards.

Qualifications

• Strong knowledge of eye anatomy and glaucoma disease.
• Minimum five years of experience in the pharmaceutical or medical devices industry.
• Knowledge of IMC guidelines and adult learning principles.

Responsibilities

• Develop and execute training programs for healthcare professionals.
• Coach and support healthcare professionals through their learning journey.
• Deliver follow-up training and ensure timely support for HCPs.

Skills

Advanced presentation skills

Excellent communication skills

Advanced French and English proficiency

Education

Licensed Health Care Professional (e.g. RN, Ophthalmic Technologist)

Tools

PowerPoint

Project management tools

Job description

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people\'s lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow on social channels.

Job Description

Joining AbbVie means, you will be part of a team of outstanding professionals dedicated to making a remarkable impact on patients\' lives. At AbbVie, we conduct ground-breaking science on a global scale every day. AbbVie Canada is one of the Best Workplaces in Canada.

When choosing your career path, choose to be remarkable.

AbbVie\’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, vision care, virology, women’s health, and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio.

We have a new opportunity for a Clinical Specialist, Vision Care to join our team. In this exciting career opportunity, your primary role is to support health care professionals (HCP) with their continuing education to improve their knowledge and skills through the implementation and execution of training programs, will drive multiple aspects of the environment, health, safety requirements and policies. You will also be responsible for programs focused on product administration training for glaucoma, best practices sharing and education on patients’ safety in clinics, through virtual learning programs, one-on-one simulation workshops, and exposure to subject matter experts. This role is a national field-based position, from the province of Quebec, and reports to the Senior Manager, Clinical Specialist.

Key responsibilities

• Responsible for developing and executing training programs for HCPs against therapeutic area (Glaucoma disease) strategic imperatives.
• Perform baseline and ongoing assessments, to identify training needs and to develop tailored training curriculum and plans to address the HCP\’s needs.
• Coach and support healthcare professionals through their learning journey and make mutually agreed determinations as to when they have met their learning objectives,
• Deliver follow-up training and/or coordinate additional support with clinical experts to ensure timely response to HCPs requests for additional clinical support and guidance.
• Build and facilitate efficient and comprehensive medical training sessions, including organizing surgical training and organizing educational wet labs.
• Communicate effectively with cross-functional team members.
• Provide expertise on product, disease, and anatomy for current and future AbbVie products for the Vision Care business unit.
• Offer unaccredited healthcare professionals facilitated programs focused on addressing HCPs learning needs related to scientific and/or clinical issues for vision care (i.e., product administration techniques, monitoring and management of patient treatment).
• Establish and maintain strong business relationships with key external experts, and act as the key point of contact with customers and external experts for clinical training requirements.
• This role supports the Vision care therapeutic area, in alignment with Innovation Medicines Canada (IMC) guidelines and AbbVie’s health care compliance principles.

Education / Experience required:

• Licensed Health Care Professional (e.g. Registered Nurse, Certified Ophthalmic Medical Technologist, Certified Ophthalmic Technician JCAHPO certified).
• Relevant surgical glaucoma disease expertise:
  • Experience in the pharmaceutical or medical devices industry, and fields related to training (minimum of five years) considered an asset.
  • Solid clinical and scientific knowledge of the therapeutic area glaucoma disease.
  • Strong knowledge of the eye anatomy.
• Knowledge of principles of adult learning and IMC guidelines.
• Strong commitment to compliance, quality and integrity and working knowledge of the health care environment and its evolving landscape.
• Understanding of the Canadian regulatory environment.

Essential skills and abilities:

• Advance level with technology tools in project management is an asset.
• Advanced presentation skills and knowledge of power point.
• Excellent communication skills, with strong listening and interpersonal expertise.
• Advanced French and English language proficiency (oral and written).
• Must be able to travel extensively and adhere to a rigorous schedule (up to 60% including weekends and evenings).

Key leadership:

• Proactive, creative, and genuinely passionate about education, with ability to bring new and innovative approaches to the traditional model of training.
• Demonstrated ability to build trusted relationships across a diverse range of stakeholders.
• Solid business insights with a talent to connect training.
• Capacity to work independently and as part of a team.
• Quick learner and ability to multitask effectively.
• Prioritize decisions and activities to ensure efficient use of resources and address critical issues impacting the business.
• Keen attention to detail.
• Proven organizational, presentation, and problem-solving skills.
• Established capabilities in training, utilizing scientific evidence and best practices.
• Resourceful and creative—must bring fresh insights to a dynamic business environment.

Additional Information

Preferred location: Province of Quebec.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit: https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: https://www.abbvie.com/join-us/reasonable-accommodations.html