Clinical Specialist - Organ

To obtain a French translation of the following job posting, please email careers@ontariohealth.ca. Requests will be addressed within three business days, and the application window will be extended by three business days.

Want to make a difference in your career? Consider this opportunity.

Reporting to: Director, Transplant Services

Classification: Clinical Specialist - Organ

Worksite: Based out of 483 Bay Street

Schedule: Monday to Friday, 7.5 hour shifts

Trillium Gift of Life Network (TGLN), part of Ontario Health, is responsible for the coordination of organ and tissue donation and transplantation in Ontario. Our mandate includes increasing public awareness of the importance of organ and tissue donation, education of health care professionals, and ensuring a safe and effective donation and transplant system in Ontario. Working collaboratively with our stakeholders and fostering organizational and individual growth, we value honesty, trust, respect, and compassion.

The Clinical Specialist - Organ is responsible for the provision of clinical orientation (teaching and on-the-job training) for Provincial Resource Centre (PRC) Organ and Surgical Recovery clinical roles (CSC, RTC, and SRC). The Clinical Specialist – Organ is responsible for conducting individual and group level needs assessments for education. The Clinical Specialist – Organ identifies, develops, and implements educational programming based on the needs assessments. The Clinical Specialist – Organ provides project management support to the Director, Transplant Services to ensure new initiatives affecting PRC Organ and Surgical Recovery practices are supported from an educational perspective.

Here is what you will be doing:

• Provides leadership, education, and training for PRC Organ and Surgical Recovery staff for all aspects of professional clinical practice.
• Provides project management support for the PRC to ensure delivery of projects are supported from an education perspective.
• Works collaboratively with internal and external partners to identify and implement process-related educational improvement activities/initiatives.
• Provides mentorship and coaching to PRC Organ staff.
• Collaborates with the Manager PRC – Organ and the Manager – Surgical Recovery to develop training for professional development and initiatives focusing on best processes and practices:
• the implementation of new systems, procedures, processes, and tools
• identified areas of improvement (process, tool, system, or otherwise)
• identified skill gaps / areas for competency improvement within the team
• best practices in donor case management
• Oversees the annual competency review process for PRC-Organ and PRC-Surgical Recovery staff.
• Reviews processes on an ongoing basis to identify any areas of improvement in workflow within the PRC, or opportunities to support/implement initiatives related to organ allocation aimed at increasing organ yield.
• Subject matter expert for workflow-related design and education for both iTransplant and OATS database.
• Ensures staff are utilizing both iTransplant and OATS database effectively for accurate data collection.
• Manages educational-related project tasks; ensuring PRC staff affected by projects are informed and aware of changes.
• Works collaboratively with others, identifying action items and involving front-line staff in the development of project-related education to increase user acceptance of changes.
• Identifies potential risks (clinical, or otherwise) and escalates.
• Works with members of the education, hospital programs, tissue, quality, and IT departments to gather information relevant for PRC Organ staff training or re-training.
• Develops re-education initiatives related to quality investigations, inspections, and identified ongoing workflow concerns.
• Utilizes research and evidence-based practices to develop new practices and procedures.

Here is what you will need to be successful:

Education and Experience

• Bachelor’s degree in health science required, with a Bachelor’s degree in Nursing preferred.
• Master’s level preparation in Education and/or Nursing and formal training in adult education an asset.
• Minimum five (5) years of recent experience in organ donation or a combination of relevant experience and education.
• Demonstrated experience in the development and delivery of educational materials.
• Demonstrated experience in leading educational initiatives preferred.

Knowledge and Skills

• Demonstrated ability to multi-task and prioritize.
• Proven communication and interpersonal skills, including an ability to work effectively with people at all levels.
• Organized, with strong attention to detail and adaptable to change.
• Computer literate.
• Expert working knowledge of TOTAL and iTransplant functionality.

Rate of Pay: $82,793.37 - $103,492.28 per annum

Employment Type: Permanent Full time

Location: Toronto, Ontario (currently hybrid; subject to change)

All applicants must be a resident of Ontario to be considered for roles at Ontario Health.

Ontario Health encourages applications from candidates who are First Nations, Métis, Inuit, and urban Indigenous; Francophone; members of Black and racialized groups; 2SLGBTQIA+ communities; trans and nonbinary individuals; and people living with disabilities.

Ontario Health is an accessible employer, and we offer accommodation in all aspects of employment, including the recruitment process. If you require a disability-related accommodation in order to participate in the recruitment process, please email careers@ontariohealth.ca and a member of the team will connect with you within 48 hours.