Careers that Change Lives
- Support clinical development and education, manage inventory and equipment, and customer education programs related to Medtronic products and technology. Support policy implementation and participate in clinical and operational decision-making within the organizational unit. Train investigators and customers on proper use of Medtronic products.
A Day in the Life
- Conduct on-site education and consulting.
- Support field personnel to ensure optimal outcomes and service for Medtronic customers.
- Collaborate with sales teams to develop and implement sales plans within one or more business units.
- Participate in conventions, forums, and meetings to promote product awareness.
- Work closely with Clinical Lead, Clinical Management, and Regional Sales teams for customer case and sales support.
- Identify and facilitate growth opportunities with Sales and Clinical Support Teams.
- Serve as a technical resource to support sales of specific medical products or solutions.
- Report complaints and adverse drug reactions (ADR).
- Lead clinical education activities, including assessment, curriculum planning, communication, and skills development.
- Develop and execute clinical education programs to enhance user competencies.
- Build relationships with strategic partners, training centers, and opinion leaders.
- Provide training to new employees on products, technology, and materials.
- Assist in developing marketing and sales objectives and programs.
- Contribute medical expertise to case reports, journal articles, and clinical reports.
- Plan and coordinate educational workshops, events, and activities, maintaining contact with customers to assess needs.
- Lead efforts to secure speaking engagements at key conferences.
- Collaborate with other departments to align priorities for company direction, product development, and customer satisfaction.
- Document all clinical support and education activities as part of reporting requirements.
- Conduct Monthly Business Reviews with RSM & SPM.
Minimum Requirements
- High School Diploma or GED, Associate degree, or Bachelor’s degree.
- Currently enrolled in a certificate program from a recognized pacing school like ATI or PrepMD.
Job Experience
- At least 6 years of experience in healthcare or engineering with a High School Diploma or GED.
- Or at least 4 years with an Associate degree.
- Or at least 2 years with a bachelor’s degree.
- Or 3 years of professional experience with a bachelor’s degree and enrollment in a certificate program like ATI or PrepMD.
Nice to Have
- Background in Nursing Education or medical technology.
- Minimum of 5 years in healthcare-related Sales or Marketing.
- Strong knowledge of healthcare systems at various levels.
- Experience with medical devices.
Skills / Competencies
- Ability to develop and deliver educational programs and workshops.
- Skills in operations re-engineering, policy formulation, and strategy implementation.
- Organizational and prioritization skills.
- Knowledge of adult education principles and effective communication.
- Excellent interpersonal and communication skills, capable of working within diverse communities.
- Desire to assist others, calm under stress, strategic planning abilities.
- Advanced understanding of nursing and medical principles.
- Ability to develop, implement, and evaluate clinical education methods.
- Resource organization and scheduling skills.
- Knowledge of conflict resolution techniques.
- Valid driver’s license with no restrictions.
- Bilingualism.
Salary Range : $77,000 - $115,000