Clinical Specialist - Cranial / Spine GTAH.

Medtronic; Ontario; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading company in medical technology is seeking a Clinical Educator to support clinical development and education related to their products. This role involves conducting training, collaborating with sales teams, and developing educational programs to enhance user competencies. Ideal candidates will have a background in healthcare or engineering, strong communication skills, and the ability to work under pressure.

Qualifications

• 6 years in healthcare or engineering with a High School Diploma, or 4 years with an Associate degree.
• 2 years in healthcare or engineering with a bachelor’s degree, or 3 years of experience with a bachelor’s and enrollment in a pacing program.

Responsibilities

• Conduct on-site education and consulting.
• Support clinical education activities and develop educational programs.
• Collaborate with sales teams and maintain documentation of clinical support.

Skills

Interpersonal skills

Communication skills

Organizational skills

Strategic planning

Conflict resolution

Education

High School Diploma or GED

Currently enrolled in a certificate program

Job description

Support clinical development and education, manage inventory and equipment, and customer education programs related to Medtronic products and technology. Support policy implementation and participate in clinical and operational decision-making within the organizational unit. Train investigators and customers on proper use of Medtronic products and technology.

A Day in the Life

• Conduct on-site education and consulting.
• Support field personnel to ensure optimal outcomes and customer service.
• Collaborate with sales teams to develop and execute sales plans within one or more business units.
• Participate in conventions, forums, and meetings to promote product awareness.
• Work closely with Clinical Lead, Clinical Management, and Regional Sales to support customer cases and sales efforts.
• Identify and facilitate growth opportunities with Sales and Clinical Support Teams.
• Serve as a technical resource to support sales of specific medical products or solutions.
• Report complaints and Adverse Drug Reactions (ADR).
• Lead clinical education activities, including assessment, curriculum planning, communication, and skills development.
• Develop and implement clinical education programs to enhance user competencies.
• Build relationships with strategic partners, including training centers and opinion leaders.
• Provide training for new employees on products, technology, and materials.
• Assist in developing marketing and sales objectives and programs.
• Provide nursing or medical expertise in clinical development, case reports, journal articles, and clinical reports.
• Plan and coordinate educational workshops, events, and activities; evaluate customer needs.
• Arrange for speakers at key conferences.
• Coordinate with other departments on company priorities, product development, and customer satisfaction.
• Maintain documentation of all clinical support and education activities.
• Conduct Monthly Business Reviews with RSM & SPM.

Minimum Requirements

• High School Diploma or GED.
• Currently enrolled in a certificate program from a pacing school like ATI or PrepMD.

Job Experience

• At least 6 years in healthcare or engineering with a High School Diploma or GED, or
• At least 4 years in healthcare or engineering with an Associate degree, or
• At least 2 years in healthcare or engineering with a bachelor’s degree, or
• 3 years of professional experience with a bachelor’s degree and enrollment in a pacing program.

Nice to Have

• Background in Nursing Education beneficial.
• At least 5 years of healthcare sales and/or marketing experience.
• Strong knowledge of healthcare systems at national, provincial, or regional levels.

Skills / Competencies

• Ability to develop and deliver educational programs and workshops.
• Skills in operations re-engineering, policy formulation, and strategy development.
• Resource organization and priority setting skills.
• Knowledge of adult education and communication principles.
• Excellent interpersonal, verbal, and written communication skills.
• Desire to assist others and ability to work under stress.
• Strategic planning capabilities.
• Advanced understanding of nursing and medical principles.
• Ability to develop and evaluate clinical education methodologies.
• Organizational and scheduling skills.
• Knowledge of conflict resolution techniques.
• Valid driver’s license with no restrictions.