Clinical Services Manager (RPN)

Shannex Incorporated; Hamilton; On-site; CAD 70,000 - 75,000; Full time

Job summary

Parkland Ancaster in Ancaster, Ontario is seeking a Clinical Services Manager (RPN) to lead a PSW team and oversee resident care across lifestyle options. The role focuses on regular health assessments, care plan development, and ensuring compliance with care standards to promote wellbeing and satisfaction.

The successful candidate will have an RPN Diploma, active CCNO registration, CPR/First Aid, and at least five years of nursing with clinical leadership experience, including HR management and

Qualifications

• RPN Diploma and current College of Nurses of Ontario registration.
• CPR and Emergency First Aid certification.
• Minimum five years nursing experience including leadership.

Responsibilities

• Provides leadership and oversight to a team of PSWs.
• Directs regular health assessments to maintain resident quality of life.
• Develops care plans based on resident preferences and health needs.
• Ensures compliance with care standards and conducts audits and training.
• Manages staffing, scheduling, and performance development.

Skills

Leadership

Team management

Interdisciplinary collaboration

Education

RPN Diploma

CCNO registration

CPR & Emergency First Aid

Job description

If you take pride in working with engaging team members to create environments where seniors and residents can live their best lives, consider an exciting and rewarding career at Parkland. Our fully appointed, premium senior living communities offer more than a place to work – they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living™.

We are searching for a Clinical Services Manager (RPN) to join our Parkland Ancaster team based in Ancaster, Ontario.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Parkland offers opportunities for growth, development and advancement. At the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:

• Approximate annual salary range: $70,000 - $75,000
• Comprehensive health, vision, and dental benefits plan (eligible immediately upon hire) including an Employee and Family Assistance Program
• Life, travel, and other insurances
• Access to virtual healthcare 24/7 for FREE through the group health benefit plan
• RRSP program (5% employer matching)
• Vacation accrual (begins immediately) and travel insurance
• Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
• Access to continuing education and training through the Shannex Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About The Opportunity

• Provides leadership and oversight to a team of PSWs by fostering and promoting best practices
• Conducts and/or directs regular health assessments of prospective and current residents to maintain quality of life in the appropriate Lifestyle Option (independent living, assisted living, memory care, enriched care)
• Develops care plans for the resident based on both their preferences, their families’ desires and the needs identified in their health assessment.
• Supports, promotes and evaluates all aspects of resident care.
• Ensures compliance with Philosophy of Service and resident care plan to ensure optimal health and wellness for each resident
• Provides consultation regarding resident issues and standards of care to interdisciplinary team
• Communicates with all other departmental teams to increase awareness of resident health changes to ensure effective service. (e.g. decrease in appetite)
• Maintains strong communication with families with regard to resident status.
• Leads and supports the recruitment process for PSWs and RPNs.
• Ensures new employees are orientated and trained on all departmental standards
• Ensures regular and consistent communication by holding team talks, departmental meetings, etc.
• Ensures compliance of all clinical practices on site by conducting regular audits, engaging and shadowing staff and managing by walking around
• Manages the professional development of all team members in area of responsibility
• Manages work schedules to ensure appropriate staffing levels are met
• Monitors performance & provides coaching and/or professional development as required
• Completes required audits and reports

About You

In addition to placing high value on continuous improvement, quality of care, risk management, collaboration and accountability, you bring:

• RPN Diploma
• Current registration in good standing with the College of Nurses of Ontario
• Current CPR & Emergency First Aid certification
• Minimum five years nursing experience, including three years of clinical leadership experience (preferred)
• Experience in management of human resources including staffing allocation, performance management, education, and preparation of work schedules

This position requires regular weekend work (either Saturday or Sunday or every second weekend – TBD).