Clinical Research Support Assistant, Full Time, Research

Providence Care; Kingston; On-site; CAD 58,000 - 69,000; Full time

Job summary

A leading hospital in Kingston is seeking a Clinical Research Support Assistant to provide administrative support and ensure efficient departmental operations. This pivotal role involves coordinating research services and delivering quality assistance while maintaining a professional environment. The successful candidate will have a diploma in Office Administration (preferably medical) and relevant experience, fostering a welcoming setting for both staff and research participants.

Benefits

Competitive salaries with excellent full-time benefits

Healthcare of Ontario Pension Plan (HOOPP)

On-site café and cafeteria

Education, mentorship and bursary opportunities

Qualifications

• Two years of administrative experience with minute-taking and meeting coordination.
• Experience in clinical research is preferred.
• Education or experience in accounting and finance is an asset.

Responsibilities

• Supports the Director with administrative tasks and project developments.
• Prepares briefing notes and correspondence based on research.
• Handles confidential information regarding research participants.

Skills

Problem-solving

Decision-making

Prioritization

Communication

Confidentiality

Education

Minimum 2 year post-secondary diploma in Office Administration

Bachelor’s degree in health related field

Course on Research Ethics (CORE)

Tools

Microsoft Office Suite

Job description

Job Code: 17997

Status: Full Time

Location: Providence Care Hospital

Union: Non-Union

Wage: $58,558.50 - $68,893.50

Posting Period: June 25, 2025 - July 1, 2025

The Clinical Research Support Assistant acts independently to provide quality and confidential administrative support to the Director and their portfolio, while ensuring a person-centred and professional approach. This role plays a central role in supporting and coordinating research services and clinical trials by making effective decisions related to the identification, analysis, problem-solving and distribution of presenting issues in the research department.

Under the supervision of the Director, the Clinical Research Support Assistant provides knowledge and expertise for the preparation of correspondence, reports and other documents, researching, gathering and compiling data. The incumbent will use effective problem solving, decision-making and prioritization skills to ensure that all issues and correspondence are dealt with in an efficient manner, either through direct handling or referral to the appropriate individuals. The Assistant, acting as the department’s first point of contact, will help to maintain a welcoming environment, ensuring that departmental operations run smoothly.

Education & Experience

• Minimum 2 year post-secondary diploma in Office Administration (medical office administration preferred) or equivalent combination of education, training, and experience;
• Bachelor’s degree in health related field preferred
• Two years of experience working in an administrative environment with experience in minute-taking, preparing agendas, participating and coordination of meetings required
• Experience in clinical research preferred
• Education or experience in accounting and finance is considered an asset
• Course on Research Ethics (CORE) certification on research is an asset
• Experience with research administration in Southeastern Ontario, including use of the Tools for Research at Queen’s (TRAQ) system, research financial management and understanding of Health Sciences Research Ethics Board (HSREB) is an asset
• Demonstrated advanced computer skills including the use of Microsoft Office Suite of products (Word, Outlook, PowerPoint, Excel, Project, Visio, and Access); ability to use other software applications
  
  

Position Duties & Responsibilities

• Prepares briefing notes and correspondence, researching and assessing relevant information and developing communication to the audience
• Supports the Director and portfolio leaders in the development and startup of new programs and pilot projects
• Creates flow charts, process maps and regularly updates action plans for project work in collaboration with the portfolio leaders
• Handles confidential and sensitive information, including information related to research participants and health information
• Provides administrative support for Director of Research & Innovation, including the organization and maintenance of daily calendar/schedule proactively and independently, ensuring that relevant information/documentation related to meeting discussion is brought forward in advance of scheduled meeting, important meeting materials are flagged for the Director
• Assists with research reporting as requested by the Director, Senior Leadership Team and the Hospital Board
• Supports other research staff and initiatives as required
  
  

Why Work At Providence Care Hospital

• Specialized sub-acute Care in rehabilitation, mental health services, complex medical management and palliative care
• A hospital striving for excellence in care, education and research
• Committed to people centred approach to care delivery
• Competitive salaries with excellent full-time benefits
• Healthcare of Ontario Pension Plan (HOOPP)
• State of the Art Building with on-site parking
• On-site café and cafeteria with a variety of food options
• Corporate and unit/service specific orientation for new hires
• Focus on Healthy Workplace & Culture of Quality
• Employee & Family Assistance Program
• Education, mentorship and bursary opportunities
• Fully affiliated with Queen’s University and St. Lawrence College and other academic institutions
• Located on the shores of Lake Ontario surrounded by park land and walking trails