Clinical Research Manager

University Health Network; Toronto; On-site; CAD 75,000 - 100,000; Full time

Job summary

University Health Network is seeking a Clinical Research Manager in the Ophthalmology Department at the Donald K. Johnson Eye Institute. This role involves overseeing clinical trials, managing staff, and ensuring high-quality research practices. Ideal candidates will possess a Bachelor’s degree in a health-related field and relevant leadership experience. Join a leading research hospital with cutting-edge projects to advance patient care while contributing to impactful health discoveries.

Benefits

Competitive offer packages

Flexible work environment

Close access to Transit

Opportunities for development and promotions

Corporate discounts (travel, parking, gyms)

Qualifications

• 3-5 years of clinical experience and 2-3 years of supervisory experience required.
• Strong knowledge of ICH, GCP, and health regulations essential.
• Client-service oriented with ability to work with diverse teams.

Responsibilities

• Develop and maintain clinical trial procedures and processes.
• Hire, train, and supervise clinical trials staff.
• Ensure compliance with regulatory requirements and ethical standards.

Skills

Leadership

Communication

Organization

Attention to detail

Time management

Education

Bachelor’s degree in Health or Science Related Discipline

Job description

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Company Description

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

Company Description

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

www.uhn.ca

Job Description

Union: Non-UnionNumber of vacancies: 1

Site: Toronto Western Hospital

Department: Donald K. Johnson Eye Institute

Reports to: Director, Clinical Research Unit

Hours: 37.5 hours per week

Shifts: Monday-Friday

Status: Temporary Full-time (1 year contract with possible renewal)

Closing Date: July 31, 2025

Position Summary

University Health Network (UHN) is looking for an experienced professional to fill the key role of Clinical Research Manager in our Ophthalmology Department at Donald K. Johnson Eye Institute.

University Health Network (UHN) is a research hospital affiliated with the University of Toronto and a member of the Toronto Academic Health Science Network. The scope of research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. Research across UHN's seven research institutes spans the full spectrum of diseases and disciplines, including cancer, cardiovascular sciences, transplantation, neural and sensory sciences, musculoskeletal health, rehabilitation sciences, and community and population health. Find out about our purpose, values and principles here.

The Donald K. Johnson Eye Institute is home to the largest and most comprehensive ophthalmology care centre and vision research institute in Canada. Our established team of basic and clinical investigators, with research interests in areas, such as molecular mechanisms of eye development and disease, photoreceptor transplantation, eye movement, retinal imaging and vision rehabilitation, are tirelessly conducting cutting-edge research and developing new treatments for blindness and vision loss. The new Clinical Research Unit at the Donald K. Johnson Eye Institute is home to various clinical trials and studies in retina, cornea, glaucoma, and vision rehabilitation.

Working under the direction of the Clinical Research Unit Director, the Clinical Research Manager is responsible for a positive work culture, the development, implementation, and maintenance of work practices to permit the delivery of high quality and efficient clinical study coordination services, while building excellence and capacity to respond to the clinical research portfolio within the Donald K. Johnson Eye Institute. The primary accountabilities of this role are to oversee the study coordination and regulatory management aspects of clinical trials and other research projects. This includes managing a team of clinical study specialists, the administration and distribution of workload, overseeing study and staff performance, communicating across teams and with study sponsors, performing quality control and assurance activities as required, and performing cross-functional and other duties consistent with the job classification as assigned and or requested.

Duties

• Develop, implement, and maintain high quality clinical trials procedures and processes
• Hire, train, and supervise clinical trials staff
• Liaise with investigators, administrative staff, sponsors, and clinical trials staff and develop excellent communication strategies
• Update the CRU Director on clinical trials activities including administrative, protocol-related, data management, quality and regulatory issues and staffing
• Ensure all clinical research operations meet regulatory requirements, ethical standards, and UHN’s high standards of excellence
• Oversee the submission and approval of protocols and amendments to the institutional research ethics board and all other impacted departments
• Develop and maintain study protocols, ethics submissions, and regulatory documentation; plans, implements and coordinates all aspects of data collection and source documentation, as per UHN policy
• Ensure compliance with ICH-GCP, Health Canada, FDA, and institutional policies; monitor study progress, including recruitment, data collection, coordinator’s time tracking and budget tracking
• Contribute to the preparation of grant proposals, progress reports, and publications
• Executes study-related administrative tasks, such as collection of regulatory documents, ethics submissions, etc.
• Conducts telephone and/or clinical recruitment interviews to collect data using established criteria; coordinates patient visits schedule as per study protocol
• Executes all aspects of study visit (e.g. assessment, adverse events, monitoring safety, medication, questionnaires, sample collection, processing and transportation/shipment of samples according to clinical protocol)
• Assesses study-related literature; and liaises with sponsor for monitoring/audits.
• Provide training for and enforce standard operating procedures
• Maintain training and proficiency of study coordinators and clinical trials staff who are responsible for the data coordination
• Ensure fiscal responsibility and resource management to cost recovery services
• Develop workload templates and budgets for personnel, services, resources where required.
  
  
  

Qualifications

• At minimum, a completion of a Bachelor’s degree program, or recognized equivalent in Health or Science Related Discipline.
• 3-5 years clinical and/or professional experience, and 2-3 years supervisory/management experience
• Possess leadership and managerial skills and have recognized experience in these areas
• Demonstrate relevant clinical research knowledge
• Excellent written and verbal communication skills, excellent organization, prioritization skills, good computer skills, ability to learn quickly and work independently
• Excellent interpersonal skills
• Ability to work under pressure and attention to detail
• Ability to perform duties in a professional and courteous manner and produce high quality work while meeting deadlines in accordance to UHN standards
• Ability to perform multiple concurrent tasks
• Strong knowledge of IATA shipping regulations, ethical conduct in clinical trials and laboratory procedures
• Knowledge of research regulations and guidelines (such as ICH/GCP, Tri-Council Policy, Declaration of Helsinki, FDR, CFR and Health Canada TPD as required)
• Client service oriented, with the ability to effectively work with diversity and appreciate that people with different opinions, backgrounds and characteristics bring richness to the challenge or situation at hand
• Holds a certification as a Clinical Research Professional
  
  
  

Additional Information

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)
  
  
  

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Contract

Job function

• Job function

  Management

• Industries

  Hospitals and Health Care

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