Overview
As a Site Manager, you will join the world’s largest & most comprehensive clinical research organization, powered by healthcare intelligence.
Responsibilities
What You’ll Be Doing:
- Serve as the primary point of contact between investigational sites and the sponsor
- Conduct various site visits, including selection, initiation, routine monitoring, and close-out
- Ensure site compliance with ICH-GCP, SOPs, and Health Canada regulations
- Maintain up-to-date documentation in CTMS and eTMF systems
- Support and track site staff training and maintain compliance records
- Monitor patient safety, ensuring timely and accurate AE/SAE/PQC reporting
- Support subject recruitment and retention efforts at the site level
- Oversee drug accountability and ensure proper storage, return, or destruction
- Resolve data queries and ensure high-quality, timely data entry
- Document site progress and escalate risks or issues to the clinical team
- Assist in tracking site budgets and ensure timely payments (if applicable)
- Collaborate with cross-functional partners including CTAs, LTMs, and CTMs
Ce Que Vous Ferez:
- Servir de point de contact principal entre les sites d’études et le promoteur
- Effectuer tous types de visites sur site, y compris la sélection, l’initiation, la surveillance de routine et la clôture
- Assurer la conformité du site aux normes ICH-GCP, SOPs, et règlements de Santé Canada
- Maintenir la documentation à jour dans les systèmes CTMS et eTMF
- Soutenir et suivre la formation du personnel du site et tenir les dossiers de conformité à jour
- Surveiller la sécurité des patients, en assurant un signalement rapide et précis des AE/SAE/PQC
- Appuyer les efforts de recrutement et de rétention des participants à l’étude
- Superviser la gestion des médicaments, y compris leur entreposage, leur retour ou destruction
- Résoudre les requêtes de données et encourager une saisie rapide et de haute qualité
- Documenter l’avancement du site et signaler tout risque ou problème à l’équipe clinique
- Contribuer au suivi du budget du site et veiller aux paiements rapides
- Collaborer avec les partenaires interfonctionnels, incluant les CTA, LTM, et CTM
Qualifications
You are:
- Based in Western Canada, preferably in British Columbia or Alberta
- Eligible to work in Canada without visa sponsorship
- A clinical research professional with 2+ years of on-site monitoring experience in the pharmaceutical or CRO industry
- Experienced across multiple therapeutic areas, including Oncology, Hematology, Prostate Cancer, Lung Cancer, and Early Phase/Phase 1
- Holding a Bachelor’s degree in Life Sciences or equivalent, or a qualified RN
- Knowledgeable in Health Canada regulations and working with Research Ethics Boards (REBs)
- Proficient in ICH-GCP, local regulatory requirements, and clinical systems like CTMS and eTMF
- A clear communicator, problem-solver, and collaborative team player
- Willing and able to travel approximately 50% for on-site monitoring visits
What ICON can offer you: Our success depends on the quality of our people. We’ve prioritized building a diverse culture that rewards high performance and nurtures talent. Along with a competitive salary, ICON offers a range of benefits focused on well-being and work-life balance, including:
- Various annual leave entitlements
- Health insurance options for you and your family
- Retirement planning options
- Global Employee Assistance Programme, TELUS Health, with 24-hour access to support professionals
- Life assurance
- Flexible country-specific benefits, such as childcare vouchers, gym discounts, travel passes, and health assessments
Visit our careers website to learn more: https://careers.iconplc.com/benefits
ICON is committed to inclusion & belonging, providing an accessible environment for all candidates. We ensure equal opportunity employment without discrimination. If you require a reasonable accommodation during the application process, please let us know through the provided form: https://careers.iconplc.com/reasonable-accommodations
Interested but unsure if you meet all requirements? We encourage you to apply — you might be exactly what we’re looking for.