Clinical Manager

Women’s College Hospital; Toronto; On-site; CAD 80,000 - 120,000; Full time

Job summary

Women's College Hospital in Toronto seeks a Clinical Manager for Peri-Operative Services. This full-time role requires strong leadership skills and experience in healthcare, focusing on patient satisfaction and team collaboration. Join a dynamic team committed to transforming healthcare services for women.

Benefits

Competitive benefits

Defined benefit pension plan (HOOPP)

Supportive work environment

Qualifications

• 5+ years in a leadership capacity in health care.
• Current registration in good standing with a Regulatory College.
• Experience in a hospital environment and Operating Room.

Responsibilities

• Lead interdisciplinary team to ensure patient safety and best practices.
• Develop and manage departmental budgets and human resources.
• Collaborate on new programs and services focused on patient care.

Skills

Leadership

Communication

Change Management

Teamwork

Conflict Management

Organizational Skills

Customer Service

Problem Solving

Education

Undergraduate degree in Health Sciences

Master’s degree in Health Sciences

Job description

Women's College Hospital, Toronto, Ontario, Canada

Job Description

Posted Wednesday, June 11, 2025 at 4:00 AM | Expires Thursday, June 26, 2025 at 3:59 AM

Women's College Hospital (WCH) is an academic, ambulatory care hospital in Ontario with a focus on health for women, health equity and health system solutions. If you're ready to be part of a team that is revolutionizing the future of healthcare, then you will want to join an institution where the possibilities for innovation, new discovery and system thinking are limitless. Women's College Hospital is committed to equity, quality and patient safety as key professional values and essential components of daily practice.

Healthcare Revolutionized 2030 is our roadmap to the future. Our strategy is built on the pledge that the founders of our hospital made 140 years ago and reaffirms our commitment to providing equitable, accessible, best-in-class healthcare for everyone – meeting people where they are on their healthcare journey and partnering with them to reach their goals of living their healthiest lives possible. The stage has been set for Women’s to accelerate our priorities and capture the momentum to catapult our system forward to revolutionize healthcare for everyone.

Applicants must reside and be legally eligible to work in Ontario.

Type: Regular Full Time

Replacement

The Position

An exciting Full Time, Clinical Manager, Peri-Operative Services opportunity is available at Women's College Hospital.

The Clinical Manager will serve as the inspirational leader for their team (s). They will have experience in health care leadership and will demonstrate an approachable leadership style that is adaptable to the internal and external changes that impact the program(s).

The Clinical Manager will demonstrate leadership competencies in interpersonal communication, customer service, diversity management, conflict management, human resource management, interpersonal skills, negotiation and influence, self-management, knowledge translation, project development/implementation, career specific expertise and teamwork. The Clinical Manager’s leadership must also include experience in change management and understanding the human side of change.

Summary of duties but not limited to:

• In collaboration with the interdisciplinary perioperative services team, builds a culture that is focused on ensuring safety and best practices while delivering high levels of patient satisfaction
• Develops and manages budget (capital and operating) requirements and identifies human resources necessary to execute departmental plans.
• Works collaboratively with internal and external stakeholders, to plan and co-ordinate the implementation of new and innovative programs and services with outcome focused on excellence in patient care and fiscal responsibilities.
• In collaboration with the Clinical Director(s), Department Head(s), Medical Leader(s) and key stakeholders, ensures that programs and services are aligned with the organization’s strategic plan
• Develops the annual operational and capital budget (in collaboration with the Clinical Director(s) and Financial Business Partner), for the utilization of resources, including staff, equipment, supplies and space.
• Reviews and evaluates the budget with the healthcare team to ensures efficient and consistent service delivery for the program(s) /service(s), including effective utilization of resources (e.g., staffing and equipment).
• Manages and develops human resources to ensure the department operates in a manner that is efficient and responsive.
• Identifies, determines and evaluates skill mix of staff to ensure consistency with the goals of the program/services.
• Collaborates with the Clinical Director(s) and health care team, including Human Resources, in the development and implementation of staff recruitment and retention strategies.
• Recruits, interviews, hires and ensure new staff are receive appropriate orientation
• Develop weekly staff schedules, vacation approvals and authorize payroll.
• Establishes and monitors performance expectations and takes appropriate action when expectations are not met and/or exceeded, in collaboration with Human Resources as required.
• Establishes and ensures the adherence to policy and procedures.
• Ensures a continuous focus on an excellent patient experience by developing an open process to respond to patient care issues that include participation of the health care team.
• As a role model and champion, you will work to identify and integrate safe, best practices into daily activities to foster the delivery of safe and exemplary care.

The leadership responsibilities described above are representative and are not to be construed as all-inclusive.

Qualifications

• Successful completion of an undergraduate degree in Health Sciences such as Nursing or other recognized health care discipline required; Masters’ degree preferred.
• Current registration in good standing with a Regulatory College (related to a given health profession)
• Experience working in a hospital environment and previous Operating Room experience required
• Five (5) years’ experience in a leadership capacity is preferred.
• Excellent management and strategic planning skills required.
• Excellent organizational and time management skills required.
• Change orientedand possess an attitude of continuous improvement.
• Ability to effectively handle a large number of issues/projects simultaneously and work well under pressure.
• Excellent verbal and written communication skills required.
• Ability to use good judgment in assessing difficult situations.
• Ability to take a creative and proactive approach to problem recognition, solving and conflict resolution.
• Ability to work in a self-directed manner as well as the ability to work effectively as a team member.
• Collaborative and client service oriented with the ability to effectively work with a diverse group of colleagues.
• Demonstrated commitment to continuing education required
• Excellent attendance and punctuality
• Professional behaviour and communication that meets the standards of the professional regulatory college or association, as applicable, and the standards of Women’s College Hospital
• This position plays a critical role in acting as an advocate for safety and will demonstrate principles, practices and processes that will optimize a safe environment for all

Why Choose Us?

• Be part of a dedicated team committed to excellence.
• Shape the future of healthcare in a supportive environment.
• Enjoy competitive benefits and an excellent defined benefit pension plan (HOOPP).

Women's College Hospital is a fully affiliated teaching hospital of the University of Toronto and is committed to fairness and equity in employment and our recruitment and selection practices. We encourage applications from Indigenous peoples, people with disabilities, members of sexual minority groups, members of racialized groups, women and any others who may contribute to the further diversification of our Hospital community. Accommodation will be provided in all parts of the hiring process as required under our Access for People with Disabilities policy. Applicants need to make their requirements known in advance.

Women's College Hospital, Toronto, Ontario, Canada