Clinical Manager

EHN Canada; Peterborough; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Clinical Manager to lead a dedicated team in providing exceptional mental health and addiction treatment. This pivotal role involves overseeing clinical operations, mentoring staff, and ensuring high-quality client care. The ideal candidate will possess strong leadership skills, a commitment to client safety, and the ability to navigate complex situations. Join a supportive environment that values your contributions and offers opportunities for professional growth while making a significant impact on the lives of individuals seeking help. If you are passionate about mental health and want to be part of a transformative team, this position is for you.

Benefits

Comprehensive benefits package

Yearly allowance for mental health services

24/7 Employee Assistance Program

Competitive paid time off

Access to in-house fitness facilities

Education Support Assistance program

Defined Benefit pension plan

Maternity and parental leave top-up

Discounts at Kids & Co. Daycare

Qualifications

• Minimum 2 years in clinical leadership or supervisory role required.
• Strong leadership and decision-making skills essential for success.

Responsibilities

• Oversee day-to-day clinical operations and client care delivery.
• Lead a team of clinical therapists and support staff effectively.
• Foster collaborative partnerships with internal and external stakeholders.

Skills

Leadership Skills

Crisis Management

Decision-Making

Problem-Solving

Communication Skills

Team Collaboration

Education

Masters degree in a healthcare related discipline

Tools

MS Office Suite

Staffing and Workload Applications

Job description

EHN Canada is the nation’s largest private network of industry-leading mental health, trauma, and addiction treatment facilities, each with a passion for providing quality treatment for Canadians. We are committed to both caring for our patients and supporting their loved ones. With over 100 years of collective experience, our inpatient, outpatient, and online programs are offered across the country, providing essential compassionate care to patients wherever they are. EHN Canada prides themselves on providing both excellent and accessible care to all Canadians.

Learn more at ehncanada.com

Be part of the work that’s changing lives.

Job Summary

The Clinical Manager will bring strong clinical leadership skills and expertise to the residential team with the goal of supporting coordination and delivery of care for residential clients.

This position will work in partnership with the clinical leadership team. The Clinical Manager will provide direct leadership, mentorship, and guidance to clinical and support staff (including occupational therapists, social workers, registered psychotherapists, substance abuse workers, physical health, and mental health and addictions support workers, among others) to ensure seamless delivery of day-to-day clinical operations through the coordination of client services and organizational activities.

The preferred candidate has proven and effective leadership and clinical skills including crises management and de-escalation, a commitment to high quality work, client safety, and is outcome driven all while demonstrating a strong commitment to excellent client care.

Job Function And Duties

• Overseeing continuity of day-to-day clinical operations and delivery of client care
• Leading a team of clinical therapists and support staff
• Assigning clinicians to individual and group therapy while ensuring adequate staffing levels and mitigating coverage needs in collaboration with Team Leads
• Ongoing assessment of clinician skill level while providing coaching, mentorship, and supervision; making recommendations for learning and education as required
• Ongoing employee performance evaluation and management
• Working collaboratively with clients and families to continuously improve the client experience
• Ability to support and/or assume clinical responsibilities (provision of psychotherapy interventions, group facilitation, etc.) as required
• Ability to support clinicians in managing complex client situations (conflict, treatment interfering behaviors, crisis situations, etc.)
• Fosters collaborative partnerships and communication with internal and external stakeholders
• Identifies and communicates recommendations for clinical opportunities and system improvement
• Reviewing clinical documentation and reports for quality assurance
• Responsible for recruitment and onboarding of clinical staff
• Supports continuous quality improvement in clinical programming and organizational initiatives using effective change management strategies
• Participates in policy and procedure development and implementation
• Works in partnership with other departments to ensure hospital and organizational goals are met
• Rotational on call responsibilities as a member of the clinical leadership team (after hours and weekends)
• Other duties as assigned

Qualifications

• Masters degree in a healthcare related discipline required
• Membership and good standing with a regulatory college required
• Minimum 2 years experience in a clinical leadership or supervisory role required
• Minimum 5 years clinical experience in mental health and addictions in an inpatient or residential setting required
• Experience with a variety of evidence-based treatment modalities (ACT, CBT, DBT, CPT, exposure therapy, etc.) required
• Strong leadership skills, self-motivation, and the ability to work successfully, both independently and as part of a team
• Excellent decision-making and problem-solving skills to intervene in clinically complex situations
• Ability to navigate ambiguity in a complex and fast-paced environment
• Proven success in managing change and transforming workplace culture
• Excellent verbal and written communication and interpersonal skills to support collaboration with a diverse multi-disciplinary team
• Crisis training and/or de-escalation training considered a strong asset
• Computer literacy, including familiarity with MS Office suite, staffing and workload applications

Employee Benefits and Perks:

• Comprehensive benefits package including a yearly allowance of $2,000 for mental health and addiction services, plus $600 for various paramedical services (e.g., massage, physiotherapy)
• 24/7 Employee Assistance Program through GreenShield Health
• Competitive paid time off, with an extra paid day off for your birthday, offered to eligible employees
• Float Days and Recognized Statutory Holidays, providing additional flexibility and time off for eligible employees
• Access to in-house fitness facilities or discounted gym memberships
• Exclusive discounts through Perkopolis on entertainment, insurance, and more
• Opportunities for personal and professional growth through our Education Support Assistance program
• Supportive relocation opportunities due to our nationwide presence
• Defined Benefit pension plan with up to a 4% employer contribution
• Maternity and parental leave top-up
• Discounts available at Kids & Co. Daycare

EHN Canada is an employment equity employer. If you should require accommodation during the interview process, please contact Human Resources.