Clinical Manager

TROIS Collective; North Bay; On-site; CAD 85,000 - 103,000; Full time

Job summary

A leading community counseling organization in North Bay is seeking a Clinical Manager to oversee program operations and provide clinical supervision. The ideal candidate will have a strong background in management and clinical practice, with a commitment to community care and inclusiveness. This full-time, permanent position offers a competitive salary and the opportunity to make a meaningful impact in the community.

Qualifications

• Minimum of three years of progressive management experience in human service organizations.
• At least five years of direct clinical practice.
• Bilingualism in English and French is an asset.

Responsibilities

• Oversee the intake process for designated programs within the agency.
• Provide strong clinical supervision and manage client risk.
• Analyze and report on program performance across multiple funding streams.

Skills

Leadership

Communication

Organizational skills

Team Management

Clinical supervision

Education

BSW or BA/HBA in Social Sciences

MSW/MA in a related field

Job description

Clinical Manager

North Bay

Full-Time, Permanent

Salary Range: $85,000 - $103,000

In-Person

About Community Counselling Center of Nipissing

The Community Counselling Centre of Nipissing is a fully accredited, non-profit organization dedicated to empowering individuals, couples, and families through professional counselling services and community programs. Our mission is to strengthen the ability of those in the Nipissing area to reach their full potential by providing compassionate, client-centred support.

We offer a wide range of services, including addiction counselling, developmental support, trauma and abuse recovery, employee and family assistance programs, and public education initiatives. Committed to inclusiveness, equity, self-determination, and anti-oppression, we strive to create a safe and supportive space for all.

By joining our team, you will be part of a dedicated group of professionals making a meaningful impact in the community, helping individuals and families navigate life’s challenges with dignity and respect.

Position

The Clinical Manager plays a pivotal role in overseeing the intake process for designated programs within the agency. This leadership position requires a minimum of three years of progressive management experience and a demonstrated ability to lead teams, drive innovation, and deliver measurable outcomes.

You will provide strong clinical supervision and exercise sound ethical judgment in managing client risk. A key aspect of the role involves analyzing and reporting on program performance across multiple funding streams, with proficiency in clinical data systems.

If you're a passionate leader ready to inspire change, support staff, and shape community care, we invite you to bring your expertise to our progressive and purpose-driven organization.

Responsibilities

As a Clinical Manager, you will:

Administration and Finance

• Participate in quarterly reviews of team targets and goals.
• Ensure program operations are maintained within the approved budget, communicating concerns to the Executive Director and participating in quarterly expenditure reviews.
• Implement and monitor program activities in collaboration with other managers.
• Collaborate with the Executive Director to analyze community needs impacting agency programs.

Team Management

• Participate in hiring, onboarding, and training new staff.
• Attend team meetings and provide clinical supervision as needed.
• Support disciplinary processes and manage employee relations, including grievance procedures.
• Conduct annual performance appraisals with clinical staff, set performance objectives, and monitor work performance.

Program Management

• Monitor high-risk cases and vulnerable client issues, informing the Executive Director of matters requiring external reporting.
• Review program data and submit statistical reports to funders and the Board via the Executive Director.
• Prepare program proposals to meet organizational needs.
• Maintain current knowledge of clinical expertise areas within the program to facilitate supervision and staff training.
• Provide backup coverage for other agency programs when needed.
• Perform other duties as assigned by the Executive Director.

Essential Qualifications

• BSW or BA/HBA in Social Sciences, or MSW/MA in a related field.
• Registration with a professional college authorized to grant psychotherapy practice designation in Ontario.
• At least three (3) years of progressively responsible management experience in human service organizations.
• At least five (5) years of direct clinical practice.
• Relevant clinical experience in areas such as violence against women, EAP, addictions, developmental disabilities, sexual abuse, or counselling.
• Proven competence in staff supervision.
• Strong knowledge of the developmental services sector, clinical best practices in addiction services, and trauma-informed care.
• Experience managing change, fostering innovation, and guiding teams through service transformations.
• Ability to build stakeholder relationships and work collaboratively across sectors.
• Familiarity with community partners and understanding of the Nipissing area.
• Knowledge of community agencies and experience fostering inter-agency collaboration.
• Excellent communication, leadership, and organizational skills.
• Bilingualism in English and French is an asset.

Community Counselling Center of Nipissing invites applications from all qualified candidates.