Clinical Informatics System Specialist - Epic Local Team

Scarborough Health Network; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading healthcare provider in Toronto is seeking a Clinical Informatics System Specialist to support clinical information systems and enhance workflow efficiencies. The ideal candidate will have a Baccalaureate Degree in Nursing or Clinical Informatics and strong problem-solving skills. Responsibilities include training users on Epic applications, liaising with various stakeholders, and improving clinical practices. This is a full-time permanent role with a commitment to diversity and accessibility in the workplace.

Qualifications

• Recent clinical experience in a hospital setting.
• Excellent communication skills in verbal and written forms.
• Ability to mentor and lead teams effectively.

Responsibilities

• Serve as a liaison between multiple stakeholders.
• Troubleshoot problems and respond to user inquiries.
• Provide training on Epic applications to staff.

Skills

Problem-solving skills

Interpersonal communication

Leadership skills

Customer service orientation

Education

Baccalaureate Degree in Nursing, Clinical Informatics or other health discipline

Tools

Epic electronic health record

Job description

Overview

Job Number: JR104080

Job Title: Clinical Informatics System Specialist - Epic Local Team

Job Category: Professional

Hospital Location: General Site

Job Type: Permanent, Full time

Number of Positions: 1

Hours: Days

Across our three hospitals and eight satellite sites, Scarborough Health Network (SHN) is shaping the future of care. Our many programs and services are designed around the needs of one of Canada’s most vibrant and diverse communities. We are home to North America’s largest nephrology program, as well as the designated cardiac care and spine centre for Scarborough and surrounding communities to the east. We are proud to be a community-affiliated teaching site for the University of Toronto and partner with a number of other universities and colleges, helping to train the next generation of health care professionals. SHN is the recipient of the Excellence in Diversity and Inclusion Award, from the Canadian College of Health Leaders, for our work led by the Organizational Development and Diversity Department on our Leading edge Communities of Inclusion, Inclusion Calendar and our innovative Health Equity Certificate programs. We are also proud to be named Canada’s Most Admired Corporate Cultures for 2023! Learn more at shn.ca

Position Overview

Scarborough Health Network is seeking a high energy and dynamic healthcare leader to join its team in an exciting opportunity to serve as Clinical Information System Specialist (CISS) to help support the clinical aspects of the clinical information system. This position reports directly to the Senior Manager, Clinical Information System. The CISS is responsible for overseeing, creating, and providing direct Epic efficiencies and optimization strategies, including training, supervising clinical and professional practice standards, and developing/and supporting professional expertise in patient care and education to meet the needs of those we serve.

Responsibilities

• Serve as a liaison between providers, leadership, HITS, SHN committees, and regional CIS committees to facilitate a common understanding for clinical best practices, workflows, etc.
• Troubleshoots problems and responds to questions from end users.
• Communicate changes and enhancements of the Epic electronic health record with users.
• Provide classroom and one-on-one training by instructing Training Leads, Super Users, End Users and Support Personnel’s.
• Assist in the development of curriculum, training plans, and teaching Epic applications corporate wide.

Requirements

• Preferred, Baccalaureate Degree in Nursing, Clinical Informatics or other health discipline or equivalent
• Demonstrates recent clinical experience and expertise in a hospital setting and an aptitude for healthcare technology systems
• Demonstrates excellent problem-solving, decision making and critical thinking skills
• Demonstrates excellent interpersonal, verbal and written communication skills
• Demonstrates a commitment to customer service when dealing with patients, colleagues and volunteers and other members of the community and public
• Demonstrated competency in the following: development of skills assessments, observations, ability to teach, ability to evaluate
• Strong mentoring, coaching and leadership skills to facilitate change and innovation
• Understanding of professional practice and patient care standards and workflows
• Excellent attendance record
• Previous Epic experience or other electronic clinical information systems is an asset

Accommodation And Diversity Statement

Scarborough Health Network (SHN) embraces and celebrates our community’s unique multicultural heritage and diversity. SHN is an equal opportunity employer, dedicated to a culture of inclusiveness and diversity reflecting our diverse patients, staff and community alike.

We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, nation of origin, genetics, disability, age, veteran status, marital or family status, belief system, or other factors related to one’s personal identity and/or values.

We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.

Learn more about our exciting opportunities by following SHNCareers on Instagram, Twitter, and Facebook.