Clinical Informatician

Alberta Health Services; Edmonton; Remote; Full time

Job summary

A leading health services organization is seeking a Clinical Informatician to enhance pharmacy operations through effective information management and technology solutions. This role involves collaboration with various teams and requires a strong background in health informatics. The position offers flexibility within Alberta and emphasizes continuous improvement in clinical systems.

Qualifications

• Must be a registered Pharmacy Technician within Alberta.
• Strong communication, interpersonal, organizational, and problem-solving skills.

Responsibilities

• Build and maintain Willow applications, test upgrades and fixes.
• Collaborate with stakeholders to resolve issues and maintain the system.
• Ensure effective pharmacy information management.

Skills

Communication

Problem Solving

Organizational

Education

Bachelor's degree in a health-related field

Tools

Windows applications

Job description

Your Opportunity:

The Connect Care Willow Inpatient Clinical Informatician (CI) position reports to and is accountable to the Manager, Pharmacy IT: Willow Application Team. This position will work with the Willow Inpatient/Ambulatory/Inventory teams to support operational processes and pharmacy business operations, focusing on the Pharmacy Connect Warehouse Management System (WMS). As a Willow Clinical Informatician, you will:

1. Build and maintain Willow applications, test upgrades and fixes.
2. Collaborate with internal and external stakeholders to complete requests and projects, resolve issues, and maintain the system.
3. Create and maintain support documentation.
4. Ensure effective and accurate pharmacy information management, addressing policy and best practices in Connect Care.
5. Liaise with site operations.
6. Establish and maintain efficient operations in assigned areas.
7. Stay updated with industry trends and best practices in pharmacy and related technologies.
8. Participate in rotation for On Call support outside regular hours.
9. Contribute to special projects and programs as assigned.
10. Maintain and create statistics and reports as required.

This position offers flexibility regarding location within Alberta, with discussions on options at the time of appointment. There are six (6) positions available.

Description:

As a Clinical Informatician, you will lead or participate in the customization, development, implementation, management, evaluation, and continuous improvement of clinical information systems. You will develop and deploy information and system solutions, leveraging your clinical expertise and knowledge of your health discipline. Your role in Clinical Health Informatics involves applying information technology to facilitate the creation and use of health data, ensuring safe, efficient, and effective health services for Canadians.

Additional Details:

• Classification: Clinical Informatician
• Union: HSAA Facility PROF/TECH
• Unit and Program: IT Pharmacy Willow Application Team
• Primary Location: CN Tower
• Location Details: Eligible to work remotely within Alberta
• FTE: 1.00
• Posting End Date: 26-MAY-2025
• Temporary Employee Class: Temp F/T Benefits
• Date Available: 05-JUN-2025
• Temporary End Date: 31-DEC-2026
• Hours per Shift: 7.75
• Shift Pattern: Days, Evenings, Nights, Weekends, On Call
• Days Off: As Per Rotation
• Salary Range: $38.90 - $51.80
• Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of a bachelor's degree in a health-related field. Active registration with the applicable professional association or college.

Additional Required Qualifications:

Must be a registered Pharmacy Technician within Alberta. Ability to travel to the U.S. (when permitted) and within Alberta. Must pass the EPIC Aptitude (Sphinx) test. Must obtain Epic Accreditation or Proficiency in Willow Inpatient within 3 months of hire. Strong communication, interpersonal, organizational, and problem-solving skills. Ability to manage time effectively, switch priorities, and multitask. Ability to work independently and in teams. Proficiency in computer and word processing. Commitment to continuous improvement and lifelong learning. Accuracy, reliability, and a service-oriented attitude are essential.

Preferred Qualifications:

Experience with AHS Inpatient Pharmacy, hospital responsibilities including order entry, IV admixture, and drug distribution. Familiarity with Windows applications. Membership in a pharmacy organization is preferred. Experience and education in EPIC configuration. EPIC Willow certification/proficiency/accreditation is a plus.