Clinical Assistant

Air Liquide; Fort St. John; On-site; CAD 40,500 - 49,500; Part time

Job summary

Air Liquide in Fort St John is looking for a Clinical Assistant to support CPAP therapy operations. The role involves administrative duties, customer service, and collaborating with healthcare professionals to ensure high standards of patient care.

Candidates are expected to have a College Certificate or Diploma in Medical Office Administration and 1-2 years of relevant experience. Strong data entry skills and customer interaction abilities are necessary for success in this position.

Qualifications

• 1-2 years of experience in general office practice.
• Strong selling skills and ability to liaise with medical professionals.
• Understanding of CPAP therapy and related processes.

Responsibilities

• Facilitates administrative support related to CPAP therapy.
• Ensures operation of equipment by performing preventive maintenance.
• Provides customer service and assists clients with CPAP appointments.
• Assists healthcare professionals with necessary processes.
• Participates in home testing and on-call rotation.

Skills

Medical Office Administration

Data Entry Skills

Customer Service

CPAP therapy knowledge

Education

College Certificate or Diploma

Tools

Microsoft Office

ERP Systems

Google Systems

Job description

## Clinical AssistantApplylocations: Fort St John, BC - 100th St (IRS) - Respiratory therapytime type: Part timeposted on: Posted Todayjob requisition id: R10095149R10095149 Clinical Assistant (Open)Location:Fort St John, BC - 100th St (IRS) - Respiratory therapyAt Air Liquide Home Healthcare Canada, we believe in patient-centered care and innovation. We’re on a mission to help transform healthcare for the better. From advancing and digitizing our tools, products, and systems, to forging meaningful relationships with our patients.Air Liquide Home Healthcare Canada is a leading provider of sleep apnea tests, treatments, and home oxygen services. We partner closely with the healthcare community to deliver an exceptional patient experience that supports health, wellness, and collaborative medicine.Ready to be part of this global family of companies making a difference in the quality of life for patients around the world?## **How will you CONTRIBUTE and GROW?**Air Liquide Home Healthcare Canada is currently recruiting a highly energetic and motivated Clinical Assistant for our Fort St. John. The Clinical Sleep Assistant facilitates the administrative aspects, and offers support in the storefront area as it pertains to CPAP therapy in a specific branch location.* Committed to contributing towards a safe work environment by obeying safety procedures and policies, working and encouraging others to perform in a safe manner at all times. Reports unsafe occurrences and/or practices.* Ensures operation of equipment by completing preventive maintenance requirements, following manufacturer's instructions; troubleshooting malfunctions; and arranging for repairs. Contributes to the growth of VitalAire by liaising with medical professionals; providing information/literature to prospective clients; providing demonstration of products and services to prospective clients.* Provides support for supervisors, managers, sales and healthcare staff by performing daily office duties such as; typing and proofreading documents, photocopying, filing, completing bank deposits, opening and maintaining client chart, sorting and distributing file and documents, maintaining all database systems, maintaining high standards of inventory as well as preparing bank deposits, remittance forms and financial transactions.* Provides friendly and helpful service to customers by greeting the public, providing specific information as it pertains to CPAP therapy. Assists with sales and maintenance of CPAP inventory for the branch. Assists with sales of CPAP supplies to walk-in clients when requiring specific education to client. Jointly booking CPAP appointments and follow up for clients at the Branch.* Contributes to team effort by working with other staff to achieve optimal customer service.* Participates in home testing for diagnosis purposes within the supervision of a healthcare professional.* Assists healthcare professionals with the completion of necessary processes and forms, assisting with the cleaning & maintenance of CPAP equipment during in-service to client; informs clients of the requirements to meet funding program criteria, and answer their questions.* Documents client care services by charting in client records. Facilitates payment by preparation of funding documents, and maintaining knowledge of funding systems. Maintains client confidence and protects VitalAire operations by keeping information confidential. Protects clients and employees by adhering to infection control policies and protocols.* Seeks to continuously improve the operation of the branch by evaluating processes and workflow, and participating in other quality improvement activities, as well as self growth and learning.* Provides after hours service to clients by participating in branch on-call rotation* Other duties as required.## \\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_## ## Are you a MATCH?* College Certificate or Diploma in Medical Office Administration or medical background preferred.* Computer literate in Microsoft Office, ERP & Google systems with strong data entry skills and selling skills.* 1-2 years of experience in general office practice****Additional Information*****Air Liquide provides equal opportunities for all applicants and is committed to fostering an inclusive and accessible environment. Accommodations are available on request for candidates taking part in all aspects of the selection process. We thank all applicants for their interest; however only those candidates selected for an interview will be contacted.**Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualification and other job-related reasons. This job grade falls within a salary band starting at the minimum of $45,000 with opportunity for advancement.**Disclaimer: Please note that the job titles listed on this job posting may differ from those used in our internal job descriptions/position titles. While the titles may vary, the roles and responsibilities remain consistent.*