Clinical Application Analyst (TFT 1.0 FTE)

The Royal Mental Health Centre; Ottawa; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading healthcare organization is seeking a Clinical Application Analyst to support the transition of their Electronic Health Record system from Meditech to Epic. The role focuses on workflow design, implementation, and collaboration across departments to enhance patient care and ensure effective usage of the system. Candidates should possess a relevant degree and have clinical experience, along with strong communication and leadership skills.

Qualifications

• Minimum of 3 years of clinical experience within a hospital setting.
• Registered with a Professional or Clinical Association.
• Bilingual in French/English is an asset.

Responsibilities

• Participate in workflow design, analysis, build, and testing of Epic software.
• Lead and coordinate the implementation of the EMR system in clinical settings.
• Monitor workflows and review feedback to adapt processes.

Skills

Leadership skills

Strong communication skills

Excellent organization skills

Technical aptitude

Education

4-year post-secondary degree in a Healthcare Profession

Tools

Microsoft Office 365

Microsoft Teams

SharePoint

Job description

Reporting to the Site Lead, Director Epic Implementation, the Clinical Application Analyst is responsible for the design, configuration, build, testing, and support through the transition of our ERH from Meditech to Epic. This role is part of the HIS project structure, with key responsibilities to design, deliver, and sustain our systems to address both clinical and non-clinical needs, ensuring the HIS is utilized effectively and efficiently in patient care.

Responsibilities include:

• Participate in workflow design, analysis, build, testing, and maintenance tasks associated with Epic software.
• Provide clinical expertise on medication management best practices and ensure solutions in Epic consider clinical needs.
• Analyze, review, and test functionalities in Epic software releases.
• Collaborate with Atlas Alliance and MH-HIS Cluster teams to create future workflows via site visits, meetings, and validation sessions.
• Create and maintain documentation of configuration decisions and builds.
• Identify, document, and troubleshoot issues with HIS team members to find creative solutions.

Leadership:

• Lead and coordinate the implementation of the EMR system in clinical settings, involving all departments and stakeholders, ensuring timelines are met.

Communication & Collaboration:

• Facilitate meetings to discuss deliverables, issues, end-user concerns, and milestones.
• Partner with the Atlas Alliance team to maintain communication and support the hospital's operational needs.

Process Monitoring & Feedback:

• Monitor workflows and procedures through feedback channels.
• Review feedback to adapt processes or organizational structures accordingly.

Other Duties:

• Work in compliance with safety practices, policies, and procedures of The Royal.
• Support a work environment aligned with The Royal’s Anti-Racism, Harassment, & Discrimination Free Workplace Policy.
• Demonstrate commitment to health equity, diversity, and inclusion.

Qualifications:

• 4-year post-secondary degree in a Healthcare Profession.
• Registered with a Professional or Clinical Association or College.
• Minimum of 3 years of clinical experience within a hospital setting.
• Ability to learn new software and systems, demonstrating technical aptitude.
• Leadership skills to lead and delegate tasks within the administration team.
• Experience in process conceptualization and procedure development.
• Strong communication skills to direct teams and convey processes.
• Excellent organization skills to coordinate projects and events.
• Proficiency in Microsoft Office 365, Teams, and SharePoint.
• English language proficiency at level A- in oral, comprehension, reading, and writing; bilingual in French/English is an asset.