Clinical Administrator

Homewood Health Centre; Victoria; On-site; CAD 60,000 - 80,000; Full time

Job summary

Join a leading mental health organization as a Clinical Administrator. This role involves supporting clinical operations, coordinating client schedules, and maintaining information systems. Enjoy competitive salary, comprehensive benefits, and a supportive work environment focused on improving lives.

Benefits

Competitive salary

Comprehensive benefits

RRSP-matching program

Free staff parking

Onsite dining room

Access to fitness facility

Qualifications

• 1-2 years of previous administrative and healthcare experience preferred.
• Strong organizational and prioritization skills required.

Responsibilities

• Coordinate client schedules and organize program requirements.
• Maintain client information systems from admission to discharge.
• Provide administrative support for the Interdisciplinary Team.

Skills

Organizational Skills

Attention to Detail

Communication Skills

Interpersonal Skills

Education

Post-secondary degree in Health Science

Post-secondary degree in Psychology

Post-secondary degree in Social Work

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Make a difference in a growing, innovative mental health organization and centre of excellence in people-centered care. Work with supportive colleagues who are passionate about improving lives and champions for quality and continuous learning.

We have an immediate, rewarding career opportunity for a Clinical Administrator to join our team at Ravensview, part of Homewood Health, the national leader in mental health and addictions treatment in Canada.

What’s in it for you?

• Competitive salary, comprehensive benefits, and RRSP-matching program
• Free staff parking
• Onsite dining room with gourmet meals
• Onsite training including nationally-recognized CARES Program, first aid, and opportunities to develop knowledge of mental health and addictions care through our Ravensview Monthly Grand Rounds Education Series
• Access to a professionally-designed fitness facility, serene outdoor spaces for walking and running, and direct access to John Dean Park

Homewood Ravensview is a private 75-bed mental health, trauma, and addiction facility offering evidence-based, medically-led inpatient services for various populations including first responders, military, veterans, and professionals. Located in North Saanich on 28 acres of forested hillside, it provides a comfortable, safe environment with ocean views, spacious rooms, welcoming common areas, and a world-class team of healthcare professionals.

As a Clinical Administrator, you will support the Interdisciplinary Team (IDT) with daily clinical operations, including program scheduling, client materials preparation, attendance coordination, client information management, and discharge coordination.

What You’ll Be Doing

• Coordinate client schedules and organize program requirements
• Ensure effective communication regarding scheduling and programming updates
• Support clients in understanding their schedules and plans
• Maintain client information systems from admission to discharge
• Distribute medical records and relevant information to clinical staff for case conferences
• Create and distribute orientation packages for new clients
• Prepare program materials for the IDT
• Assist with staffing and scheduling adjustments in collaboration with the Manager, Clinical Operations
• Process discharges and update aftercare information for ongoing support
• Provide administrative support for the IDT, including reports and correspondence
• Monitor the main phone line and respond to inquiries

What We’re Looking For

• Post-secondary degree in Health Science, Psychology, Social Work, or related field
• Previous administrative and healthcare experience (1-2 years preferred)
• Strong organizational and prioritization skills
• Attention to detail and problem-solving abilities
• Excellent communication skills
• Interpersonal skills
• Proficiency in Microsoft Word, Excel, and PowerPoint

All staff must be vaccinated against COVID-19 as per BC Health Authorities' requirements. Homewood Ravensview offers a pay range of $21.58-$26.97/hour, reflecting various factors including experience and qualifications.

We acknowledge the WSÁNEĆ people on whose territory we operate and recognize their ongoing relationship with the land.

Why work with us

Homewood Health is Canada’s largest provider of evidence-based mental health and addiction treatment. We value service excellence, integrity, collaboration, and innovation. We are committed to diversity, equity, and inclusion, encouraging applications from all equity-seeking groups.

Join us and help Canadians lead healthier, more fulfilling lives.