Clinical Administrative Assistant - CAA0626

Hearing and Speech Nova Scotia; Truro; On-site; CAD 32,000 - 35,000; Full time

Benefits offered by this job

Excellent benefits package

Continuing education opportunities

Job summary

Hearing and Speech Nova Scotia (HSNS) provides audiology and speech-language pathology services across Nova Scotia. The Clinical Administrative Assistant role in Truro offers varied caseloads, a supportive network, and a benefits package. The position emphasizes clerical duties, patient interaction, and collaboration with healthcare professionals.

The home base is Truro with scheduling to be determined. Applicants must complete a recognized secretarial program, demonstrate English proficiency,

Qualifications

• Successful completion of a recognized business/secretarial program.
• Effective communication skills in English, written and spoken.
• Immunization boosters may be required as part of the probation period.
• Flexibility for evening/weekend services and occasional travel.
• Experience serving the public and medical community is an asset.

Responsibilities

• Provide clerical support within HSNS per clinical standards.
• Assist and establish rapport with the general public and medical community.
• Support and coordinate administrative processes for HSNS.

Skills

Communication skills

Microsoft Office

Organizational skills

Customer service

Adaptability

Education

Secretarial program

Tools

Telus MedAccess

Job description

Hearing and Speech Nova Scotia

Posting Number CAA0626 (Quote this number on application documents)

This is an NSGEU Bargaining Unit position.

Location: Truro

Compensation: $23.42-$25.70/hour

Hours: 70 hours biweekly
Start Date: ASAP
End Date: N/A
Closing Date: Nov 24, 2026

Clinical Administrative Assistant

Truro

Hearing and Speech Nova Scotia (HSNS) provides audiology services to Nova Scotians of all ages, and speech-language pathology services to preschool children and adults. HSNS is funded by the NS Government to deliver integrated and standardized provincial services across 37 clinical sites, located in 26 communities. Nationally certified Audiologists and Speech-Language Pathologists, with support from Communication Disorder Technicians and Clinical Administrative Assistants, provide core services (prevention, diagnosis, and treatment), develop and monitor provincial clinical standards, and collaborate with partners to deliver a number of special programs (e.g., Autism, Stroke, Cochlear Implant). Established in 1963, HSNS works to prevent and reduce the impact of communication disorders for Nova Scotians.

Hearing and Speech Nova Scotia is an inclusive employer who supports diversity, equality, and reconciliation. Our goal is to be a workforce that is representative, at all job levels, of the people we serve. We welcome people from all ethnicities, genders, sexual orientation, age, religion, physical and mental abilities, family status, and political beliefs and affiliation.

We are proud to offer:

• A nationally accredited program with Accreditation Canada
• A Province-wide support network of professional colleagues, clinical resources, and coordinated clinical services
• Varied caseloads and work settings
• Salaries (full-time) commensurate with experience [starting at $42,615], and excellent benefits package
• Continuing education opportunities

We are accepting applications for the regular, full-time position of Clinical Administrative Assistant. The home base is Truro. The successful candidate reports to the assigned Manager. Schedule to be determined. The Clinical Administrative Assistant is responsible for providing clerical support services within HSNS in accordance with clinical standards and procedures. In addition, they are responsible for assisting and establishing a positive rapport with the general public and medical community.

Requirements:

• Successful completion of a recognized business/secretarial program
• Effective communication skills, including proficiency in written and spoken English. If English is not your first language further documents will be required
• Candidate will have to demonstrate current immunization and/or boosters at the end of the probationary period
• Flexibility in work schedule to provide evening/weekend services
• Flexibility to travel on occasion to attend continuing education, events and/or meetings
• Ability to interact effectively with a wide variety of clients and professionals
• Demonstrated good organizational/workload management skills
• Excellent working knowledge of Microsoft Office
• Experience with providing services to the general public and medical community

Assets:

• Working knowledge of Telus MedAccess system
• Minimum of one year experience with reception and general office duties
• Experience scanning and uploading client documents
• Medical terminology education
• Experience working in a team environment
• Ability to communicate in multiple languages
• Lived experience with a communication difference

Note - All offers of employment will be conditional upon results of a criminal records check/vulnerable sector search and child abuse registry search, all to be satisfactory to the employer. Only those applicants chosen for an interview will be contacted. Should you require accommodation during any phase in the recruitment process, please contact Human Resources at [e-mail]. All information received in relation to accommodation will be kept confidential and will be handled in compliance with the Nova Scotia Accessibility Act.