Clinical Administrative Assistant

AvantSleep; Halifax; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading healthcare provider in Canada is seeking a full-time Administrative Assistant to play a vital role in patient care and service management. This position requires strong organizational skills, a background in customer service, and the ability to multitask in a fast-paced environment. The successful candidate will be responsible for greeting patients, managing schedules, and ensuring accurate record-keeping while offering support to the respiratory care team.

Benefits

Competitive Salary

Comprehensive Benefits Plan

RRSP Matching Program

Health Life insurance

Dental and Vision

On-site parking

Excellent Work/Life balance

Qualifications

• Minimum 1 year of professional administrative experience required.
• Minimum 1 year of customer service experience required.
• Familiarity with EMR systems, particularly Accuro is an asset.

Responsibilities

• Greet patients and manage appointments professionally.
• Schedule sleep testing and maintain patient records.
• Assist patients with insurance claims and provide support.

Skills

Communication

Organization

Time Management

Adaptability

Multitasking

Tools

MS Office

Electronic Medical Records (Accuro)

Job description

Avant Respiratory is committed to changing the lives of Canadians through exceptional sleep and respiratory care. Driven by a culture of growth and innovation, our team strives to promote healthier living, one breath and one night’s sleep at a time.

We provide clinical consultation, diagnostic services (sleep testing) and treatment for a wide range of sleep disorders.

This is a great opportunity if you are looking for a meaningful career with competitive compensation and excellent work/life balance.

Position Description:

• Greet patients and visitors in a welcoming and professional manner.
• Answer and respond to phone and email inquiries.
• Schedule sleep testing and other clinic appointments.
• Manage and maintain multiple daily appointment schedules.
• Maintain accurate patient records in the electronic medical record system.
• Process billing and assist patients with insurance claims and pre-approvals.
• Provide support to our patients throughout their diagnosis, treatment, and ongoing follow-up care.
• Educate patients on proper equipment care and maintenance.
• Collaborate with healthcare providers to ensure timely communication regarding patient care.
• Sanitize, maintain and prepare medical equipment.
• Provide support to our Respiratory Therapists and other team members.
• Perform other administrative tasks as needed to support office operations.

Position Qualifications:

• Minimum 1 year of professional administrative experience is required.
• Minimum 1 year of customer service experience is required.
• Experience with MS Office and the willingness to learn other medical software programs as required for the position.
• Familiarity with electronic medical records (EMR) systems, particularly Accuro, is an asset.
• Excellent communication skills with the ability to work independently and collaboratively in a team-oriented environment.
• The ability to multitask effectively while maintaining attention to detail in a fast-paced setting.
• The ability to be adaptable in an ever-evolving workplace environment.
• Exceptional organization & time management skills.

Avant Respiratory Offers:

• Competitive Salary
• Comprehensive Benefits Plan
• RRSP Matching Program
• Health Life insurance
• Dental and Vision
• On-site parking
• Excellent Work/Life balance

Job Type: Full Time/Permanent
Schedule: 8-hour shift, Monday to Friday
Location: Halifax, NS (with flexibility to work in Dartmouth)
Wage: From $18.50/hour