Clinical Administrative Assistant

Avant Respiratory; Fredericton; On-site; CAD 30,000 - 60,000; Full time

Job summary

Avant Respiratory is seeking a dedicated individual for a patient support position in their growing team. The role involves assisting patients with their healthcare needs, coordinating appointments, and supporting respiratory therapists. Candidates should exhibit strong communication skills, organizational abilities, and a client-focused attitude. Bilingualism in French and English is preferred, and training will be provided to enhance skills.

Benefits

Comprehensive Benefits Plan

RRSP Matching Program

Health Life Insurance

Dental and Vision

Excellent Work/Life Balance

Qualifications

• Healthcare or client/customer service experience required.
• Bilingual in French and English is an asset.
• Experience in health care or sleep therapy is an asset but not required.

Responsibilities

• Provide support to patients with queries regarding care.
• Update medical charts and enter patient data.
• Coordinate patient appointments and bookings.

Skills

Client service skills

Organizational skills

Communication skills

Problem-solving skills

Multitasking

Adaptability to new technology

Education

1 year minimum in healthcare or customer service

Tools

EMR systems

Job description

At Avant Respiratory, we are committed to providing the highest quality in sleep therapy services across Canada.We have a great career opportunity for someone looking to join a growing team of health professionals!

We provide clinical consultation, diagnostic services (sleep testing) and treatment for a wide range of sleep disorders. We are dedicated to helping our patients improve their lives through better sleep.

If you are looking for a meaningful career, with lots of potential for growth this may be the right opportunity for you!

Position Description:

• Provides day-to-day support to our patients, assist with their questions to help them get the support/care they need.
• Provides day-to-day staff support for our Respiratory Therapists and other team members as required.
• Obtains patient medical histories, and insurance information as appropriate; updates medical charts and enters patient data.
• Coordinating different appointment types for the patients as well as booking and rescheduling patients follow ups.
• Reviewing data on clinical activity; prepares associated reports as required.
• Answers telephone inquiries from patients and others; screening calls to determine nature and urgency of inquiry, refers calls as appropriate, and/or schedules appointments.
• Assist patients with their insurance pre-authorizations and claim approvals.
• Maintaining the cleanliness and serviceability of equipment; arranges for maintenance and repair as needed.
• Performing miscellaneous job-related duties as assigned.

Position Qualifications:

• A positive and supportive attitude is a must!
• Healthcare or Client/Customer service position (1 year minimum required)
• Strong client service skills (our patients deserve the best).
• A team player with strong independent problem-solving skills.
• A professional and mature demeanor, with strong communication skills.
• Very strong organizational and multitasking skills.
• Experience with EMR systems is an asset, but strong computer skills and adaptability to new technology are just as valuable.
• Ready and willing to learn and upgrade your skills.
• Experience in health care or sleep therapy is an asset but not required. Training is provided.
• Bilingual in French and English is consideredan asset.

Schedule: 8-hour shifts, Mondays to Fridays
Salary:$18-$19/hour

Benefits:

• Comprehensive Benefits Plan
• RRSP Matching Program
• Health Life Insurance
• Dental and Vision
• Excellent Work/Life Balance