Clinical Administration Assistant (12 Month Contract - Maternity Leave)

CareRx Corporation; Edmonton; On-site; CAD 40,000 - 55,000; Full time

Job summary

CareRx Corporation seeks a Clinical Administration team member to provide vital support for clinical pharmacy services. Responsibilities include managing documentation, communication with clients and healthcare representatives, and utilizing pharmacy software. The ideal candidate will possess strong organizational skills, attention to detail, and experience in a pharmacy assistant role.

Qualifications

• Knowledge of medications and medical terminology essential.
• Experience using basic office technology important.
• Ability to work under pressure and meet tight deadlines.

Responsibilities

• Provide administrative support for clinical pharmacy services.
• Adjudicate completed clinical services using pharmacy software.
• Manage reception and client communication.

Skills

Attention to detail

Organizational skills

Problem-solving

Communication

Customer service

Education

1+ years Pharmacy Assistant experience

Tools

Kroll Pharmacy Systems

Netcare

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Adobe PDF

Job description

About CareRx Corporation

CareRx is Canada’s leading provider of specialty pharmacy services to seniors. We serve more than 96,000 residents in over 1,600 seniors and other communities (long-term care homes, retirement homes, assisted living facilities, and group homes). We are a national organization with a large network of pharmacy fulfillment centres that allows us to deliver medications in a timely and cost-effective manner. We take an active role in working with our home operator partners to promote resident health, staff education, and medication system quality and efficiency.

Whether you do your best work in a dispensary, in a clinical setting, in an office, or on the road, we have a place for you.

Position Summary

As a Clinical Administration team member you will provide administrative support for clinical pharmacy services offered by our team of Clinical Pharmacists. This will include a gained knowledge in medical terminology, medications, the Alberta Government Clinical Framework, as well as telephone communication to contact clients and/or their healthcare representatives. This position will also be managing reception.

Your Day To Day

• Adjudicate completed clinical services using pharmacy software (Kroll)
• Electronically file documents into relevant Pharmacist’s folders
• Run reports, prescription reviews, and med reviews from Kroll/Entry Point and file accordingly
• Prepare a variety of documents including TMRs, Tamiflu reports, etc. using the pharmacy softwares (Kroll), Netcare, and EntryPoint
• Deliver Documents to the Clinical Pharmacists in a timely and efficient manner
• Review patient demographics located in pharmacy software (Kroll) and update accordingly
• Assisting anticoagulation specialist with warfarin process
• Responsible for answering and initiating telephone calls in a professional manner
• Assist with daily billings and prescription/adjudication audits for Auditors and other third-party insurers
• Other duties will be assigned as required.
  
  

What You Will Bring To The Team

• 1+ years Pharmacy Assistant experience
• Knowledge of Kroll Pharmacy Systems and Netcare preferred
• Experience and/or training on medications and medical terminology
• Experience using basic office technology – Photocopier / scanner / fax
• Excellent computer knowledge and proficiency - Microsoft Word, Microsoft Excel, Microsoft PowerPoint and Adobe PDF
• Excellent attention to detail with a quality assurance focus
• Ability to build and maintain strong team relationships – team player
• Self-directed and able to work independently
• Demonstrate reliability and ability to work in a professional setting
• Ability to work well under pressure
• Ability to meet tight deadlines
• Exhibit well-developed organizational and prioritization skills
• Strategic thinker with excellent decision making and problem-solving skills
• Ability to develop relationships with key stakeholders
• Experience in a customer service environment
• Excellent verbal and written communication skills
• High level of professionalism and confidentiality
  
  

Qualities For Success

• Ability to manage changing priorities
• Ability to work independently, and as a member of a team
• Customer service oriented
• Excellent problem-solving and decision-making skills
• Strong attention to detail
• Strong organizational and time-management skills
  
  

Application Process

CareRx welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Interested, qualified candidates are encouraged to apply.

All applicants must successfully pass satisfactory background screening (depending on the role - Criminal Record Check, Vulnerable Sector Check, Credit Check, Driver’s Abstract, Education Verification, Current Professional Registration) and referencing. Background screening will be completed after an offer of employment has been extended and accepted.