Clinic Concierge - Union Station

zapp.worldmanager.com; Toronto; On-site; CAD 38,000 - 56,000; Full time

Benefits offered by this job

World-class training

Career progression

Team events

Employee discounts

Job summary

Laser Clinics Group is hiring a Clinic Concierge at Union Station in Toronto. You will be the friendly, professional first point of contact, welcoming clients and ensuring they feel valued from entry through consultation.

You’ll help maintain an inviting clinic environment and support day-to-day operations with calls, emails, and in-person interactions. Ideal candidates bring customer service or retail experience, strong interpersonal skills, and the ability to thrive in a fast-paced

Qualifications

• Experience in customer service or retail environments.
• Exceptional interpersonal skills and a genuine passion for helping others.
• Strong organizational skills and attention to detail.
• Professional presentation and the ability to thrive in a fast-paced setting.

Responsibilities

• Welcome clients with confidence and provide a warm, professional first point of contact.
• Maintain a clean, organized, and inviting clinic environment.
• Promote products and rebooking, achieving KPIs through friendly upselling and service recommendations.
• Assist with clinic operations via phone and email to ensure smooth day-to-day performance.
• Uphold company values of Passion, Care, and Determination in team interactions.

Skills

Customer service

Retail experience

Interpersonal skills

Organization

Flexibility

Tools

POS systems

CMS systems

Job description

Location:Union - Toronto

Ready for growth? Confident Careers Start Here

At Laser Clinics Group, our purpose is clear; we empower people to feel confident in their skin - and that starts with helping our people feel confident in their careers.

We’re looking for a Clinic Concierge to join our team at Laser Clinics (Union Station). As the first point of contact for our clients, you’ll be the face of the clinic delivering exceptional customer service and ensuring every client feels valued, cared for.

To Help You Feel Confident in Your Own Skin, We Offer:

Start Your Beauty Career: Step into the beauty and aesthetics industry, gain hands-on experience with our treatments, learn from experienced professionals, and build skills and knowledge for future growth. A perfect role if you’re considering a career as a therapist.

Confidence in Your Future: Join the global leader in aesthetics and gain access to world-class training, cutting-edge technology, and ongoing professional development. Follow clear career progression pathways, learn from experienced leaders.

Perks that Empower: Enjoy access to our renowned laser hair removal and skin treatments, plus exclusive advantages across our advanced treatments, products, and injectables.

Confidence in Community: Thrive in a fast-paced, dynamic workplace where your team celebrates wins big and small. Participate in paid team events, including Christmas parties and team nights out, while enjoying a culture built on support and collaboration.

How You’ll Make an Impact

• Welcome with Confidence: Be the friendly, professional first point of contact, ensuring every client feels valued from the moment they walk through the door.
• Maintain Standards: Uphold a clean, organized, and inviting clinic environment at all times.
• Promote Sales & Rebooking: Achieve KPIs for product sales and client rebooking while recommending suitable treatments and skincare.
• Contribute to Clinic Success: Support the smooth operation of the clinic, engaging with clients in person, over the phone, and via email.
• Uphold Our Values: Foster a workplace culture built on Passion, Care, and Determination, helping your team thrive.

What You’ll Bring to the Team

• Experience in customer service or retail, ideally in a beauty, health, or wellness environment.
• Experience in POS systems, CMS systems is preferred.
• Exceptional interpersonal skills with a genuine passion for helping others feel confident.
• Strong organizational skills and attention to detail.
• Professional presentation and the ability to thrive in a fast-paced environment.
• Flexibility to work across various shifts, including weekends and public holidays

Why choose Laser Clinics?

We’re the global leader in aesthetic treatments, but what truly sets us apart is our people. Confidence isn’t just what we deliver to our clients, it’s what we build in our teams. Here, you’ll find the support and opportunity to grow your expertise and shape a career you’re proud of.

Laser Clinics operates over 150 locations across Australia, New Zealand and Canada. Our unique 50/50 franchise model means we’re invested in every clinic’s success, and in yours.

When you join Laser Clinics, you join a team built on Passion, Care, and Determination, and a culture where People, Expertise, and the Freedom to be you drive everything we do.

Visit us at www.laserclinics.ca/careers/

Follow our Careers Instagram: @laserclinicslifeandcareers

This position is available at: Union - Toronto
Unit 320 65 Front Street West
Toronto
M5J 1E3 Ontario