Clinic Clerk, Urgent Care Centre

St. Joseph's Health Care, London; London; On-site; CAD 30,000 - 60,000; Full time

Job summary

A healthcare provider in London is seeking a full-time Clinic Clerk for the Urgent Care Centre. The role involves supporting patient care by managing registrations and clerical tasks. Candidates must possess a Secondary School Diploma, a certificate in Medical Office Administration, and relevant clerical experience, along with strong communication and organizational skills. Proficiency in French is a plus.

Qualifications

• 2 years clerical experience in a medical office or clinic setting.
• Ability to work in a team environment.
• Proficiency in French is an asset.

Responsibilities

• Support everyday operations of the Urgent Care Centre.
• Register patients and complete clerical responsibilities.
• Assist with indirect patient care tasks.

Skills

Communication skills

Organizational skills

Interpersonal skills

Time management

Keyboarding skills

Education

Secondary (High) School Diploma

Certificate in Medical Office Administration

Tools

Microsoft Word

Microsoft Excel

Cerner patient care systems

Job description

Urgent Care Centre

St. Joseph's Hospital - London, ON

Full Time

Salary Range: $26.68 - $31.37 /hour

The Clinic Clerk in the Urgent Care Centre will work closely with the healthcare team to support the everyday operations of the unit. The Clinic Clerk focuses on patient care while maintaining unit flow by registering patients, completing clerical responsibilities and assisting with indirect patient care tasks.

Essential Qualifications

• Secondary (High) School Diploma
• Certificate in Medical Office Administration
• 2 years clerical experience in medical office or clinic setting and using email system
• Microsoft Office - Intermediate skill level required in Word and Basic skill level required in Excel
• Accurate keyboarding and spelling skills
• Excellent organization and time management skills with the ability to prioritize workload in a busy clinical environment
• Strong interpersonal and communication skills with a demonstrated patient/customer service focus Demonstrates a professional and positive and professional attitude toward supporting internal and external customers
• Demonstrated ability to work effectively in a team environment with frequent interruptions
• Knowledge of Cerner patient care systems with Power Chart
• Knowledge of patient confidentiality/ privacy
• Knowledge of a safety culture in a health care setting in compliance with the Occupational Health & Safety Act (OHSA)
  
  

Preferred Qualifications

• Proficiency in French would be an asset
• Graduate of a recognized Medical Office Administration diploma program
• Previous experience in an Ambulatory clinic setting
• Experience working in an Endoscopy Unit, Operating Room, Urgent Care or Emergency Care setting
  
  

Teaching and Research

• St. Joseph's Health Care London through its affiliation with Western University and Fanshawe College is a leading research and teaching hospital. As an employee of St. Joseph's, you will be expected to engage in role related teaching and research activities in addition to any of your clinical duties
  
  

Immunization Requirements

• Provide vaccination records or proof of immunity against measles, mumps rubella, varicella (chicken pox), Hepatitis B, COVID-19 and influenza.
• Provide documentation of the Tuberculosis skin testing