Clinic Clerk, Roth McFarlane Hand and Upper Limb Clinic

St. Joseph's Health Care, London; London; On-site; CAD 30,000 - 60,000; Part time

Job summary

St. Joseph's Health Care London is seeking a part-time registration clerk for the Roth McFarlane Hand and Upper Limb Clinic. The role involves patient registration, support coordination with healthcare teams, and ensuring a professional atmosphere in a high-paced clinic specializing in complex hand and upper limb care. Ideal candidates will have a Medical Office certificate and strong interpersonal skills.

Qualifications

• Demonstrated computer experience in Microsoft Word and Excel.
• Strong interpersonal skills in a clinic setting.
• Ability to multitask and maintain professionalism in a fast-paced environment.

Responsibilities

• Register and schedule patients in the electronic record system.
• Support the clinic team, collaborating with physicians and nurses.
• Convey a caring professional attitude towards patients and families.

Skills

Interpersonal skills

Organizational skills

Problem-solving skills

Education

Secondary (High) School Diploma

Graduate of recognized Medical Office certificate program

Tools

Microsoft Office Suite

Cerner

Job description

Roth McFarlane Hand and Upper Limb Clinic

St. Joseph's Hospital - London, ON

Regular Part Time

Salary Range: $26.68 - $31.37 /hour

An exciting opportunity exists for a part time registration clerk to support the Roth McFarlane Hand and Upper Limb Clinic (RM HULC) at St. Joseph's hospital.

Roth McFarlane Hand and Upper Limb Centre is a respected, world renowned centre of excellence in education, research, and the diagnosis, care and treatment of patients with complex conditions affecting hands, wrists, elbows and shoulders in addition to complex wound care and numerous other conditions requiring specialized care.

The clinic is fast paced with high patient volumes, supporting the practice of 12 surgeons and 4 non operative physicians.

The individual's primary role is to convey a sincere, caring and professional attitude towards patients, family members while registering and occasionally scheduling patients into the electronic patient record computer system (Cerner). The registration clerk also communicates and supports the work required collaboratively with the HULC team, which includes the physician secretaries, nurses and research team to help as needed, and support the activities associated with the patient's clinic visit.

Essential Qualifications

• Secondary (High) School Diploma
• Graduate of a recognized Medical Office certificate program
• Knowledge of a Safety Culture in a Health Care Setting in compliance with the OHSA
• Demonstrated computer experience with an intermediate level of knowledge in Microsoft Word, basic level of knowledge in Microsoft Excel, along with experience with Microsoft Outlook and Office suite
• Accurate keyboarding and spelling skills
• Strong interpersonal skills with a proven track record of engaging and supporting patients and their families in a clinic setting as well as professional attitude towards assisting internal and/or external customers
• Demonstrated ability to work effectively in a team environment with frequent interruptions
• Demonstrated ability to multitask, maintain composure and professionalism when working in fast paced or challenging situations
• Ability to communicate effectively and build/maintain effective professional working relationships
• Demonstrates imitative and ability to support/influence change in the clinic.
• Excellent organizational and problem-solving skills with the ability to establish and balance competing priorities in a challenging and changing work environment
  
  

Preferred Qualifications

• Experience with Cerner patient care systems and with Power Chart
• Minimum 2 years clerical experience in a medical office or clinic setting
  
  

Teaching and Research

• St. Joseph's Health Care London through its affiliation with Western University and Fanshawe College is a leading research and teaching hospital. As an employee of St. Joseph's, you will be expected to engage in role related teaching and research activities in addition to any of your clinical duties
  
  

Immunization Requirements

• Provide vaccination records or proof of immunity against measles, mumps rubella, varicella (chicken pox), Hepatitis B, COVID-19 and influenza.
• Provide documentation of the Tuberculosis skin testing