Clinic Clerk, Roth McFarlane - Hand and Upper Limb Centre

St. Joseph's Health Care, London; London; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading healthcare institution in London is seeking a full-time Clinic Clerk to support the Roth McFarlane Hand and Upper Limb Clinic. The ideal candidate will have strong organizational and interpersonal skills, with a focus on patient registration and scheduling within a dynamic clinic environment. Applicants should possess an Office Administration certificate and a secondary school diploma, along with experience in patient care systems. This role is part of a teaching hospital engaged in research activities.

Qualifications

• Demonstrated computer experience with intermediate knowledge in Microsoft Word.
• Strong interpersonal skills with track record of supporting patients.
• Ability to communicate effectively and maintain professional relationships.

Responsibilities

• Register and schedule patients into electronic patient record system.
• Support the Roth McFarlane Hand and Upper Limb Clinic.
• Engage in teaching and research activities related to the role.

Skills

Computer experience with Microsoft Word

Interpersonal skills

Organizational skills

Ability to multi-task

Problem solving skills

Education

Secondary (High) School Diploma

Office Administration certificate

Tools

Cerner patient care systems

Microsoft Excel

Microsoft Outlook

Job description

Clinic Clerk, Roth McFarlane - Hand and Upper Limb Centre - 1 position

Roth McFarlane - Hand and Upper Limb Centre, St. Joseph's Hospital - London, ON

Full Time, Salary Range: $26.68 - $31.37 /hour

An exciting opportunity exists for a full-time registration clerk to support the Roth McFarlane Hand and Upper Limb Clinic and its supporting clinics. This includes HULC, the Outpatient Therapy department and the WSIB Specialty Clinic as at St. Joseph's hospital

Roth McFarlane Hand and Upper Limb Centre is a respected, world renowned centre of excellence in education, research, and the diagnosis, care and treatment of patients with complex conditions affecting hands, wrists, elbows and shoulders, complex wound care and numerous other conditions requiring specialized care.

The clinic is fast paced with high patient volumes, supporting the practice of 11 surgeons. The individual's primary role is to convey a sincere, caring and professional attitude towards patients, family members while registering and occasionally scheduling patients into the electronic patient record computer system (Cerner).

Essential Qualifications

• Secondary (High) School Diploma
• Graduate of a recognized Office Administration certificate program
• Demonstrated computer experience with an intermediate level of knowledge in Microsoft Word, basic level of knowledge in Microsoft Excel, along with experience with Microsoft Outlook and Office suite
• Knowledge of a Safety Culture in a Health Care Setting in compliance with the OHSA
• Accurate keyboarding and spelling skills
• Strong interpersonal skills with a proven track record of engaging and supporting patients and their families in a clinic setting as well as professional attitude towards assisting internal and/or external customers
• Demonstrated ability to work effectively in a team environment with frequent interruptions
• Demonstrated ability to multi task, maintain composure and professionalism when working in fast paced or challenging situations
• Ability to communicate effectively and build/maintain effective professional working relationships
• Demonstrates initiative and ability to support/influence change in the clinic
• Excellent organizational and problem solving skills with the ability to establish and balance competing priorities in a challenging and changing work environment

Preferred Qualifications

• Experience with Cerner patient care systems and with Power Chart
• Minimum 2 years clerical experience in a medical office or clinic setting
• Dictation experience in the last 3 years

Teaching and Research

• St. Joseph's Health Care London through its affiliation with Western University and Fanshawe College is a leading research and teaching hospital. As an employee of St. Joseph's, you will be expected to engage in role related teaching and research activities in addition to any of your clinical duties

Immunization Requirements

• Provide vaccination records or proof of immunity against measles, mumps rubella, varicella (chicken pox), Hepatitis B, COVID-19 and influenza.
• Provide documentation of the Tuberculosis skin testing

We are an equal opportunities employer and welcome applications from diverse candidates.