Clinic Care Coordinator, Primary Health Team

Winnipeg Regional Health Authority (WRHA); Winnipeg; On-site; CAD 33,000 - 37,000; Part time

Job summary

Misericordia Health Centre in Winnipeg is seeking a Primary Health Care Assistant to join the Minor Injury and Illness Clinic. You will help manage each client’s visit, coordinate with the health care team, and ensure a compassionate, efficient patient experience through strong communication and organizational skills.

The role emphasizes empathy, cultural safety, and the ability to work in a fast-paced, inter-professional environment with attention to patient flow and access principles.

Qualifications

• Minimum of two years related healthcare experience.
• Experience in Email and computerized calendars.
• Working knowledge of EMR and EPR preferred.
• Experience maintaining medical records and filing systems.
• Switchboard/receptionist experience.

Responsibilities

• Manage the client’s overall clinical visit as part of the Primary Health Care Team.
• Perform administrative and team functions; be the client’s contact with the Team.
• Develop and maintain relationships with clients, Team members and other professionals.
• Participate in client care activities to support flow and access.
• Be the face of the customer service system; ensure responsive, caring service.
• Apply empathy and cultural safety in interactions with diverse clients.
• Support access and patient flow using advanced access principles.

Skills

Customer service

Interpersonal skills

English fluency

40 wpm keyboarding

Microsoft Word

Excel

Outlook

Medical terminology

Education

High school diploma

Unit Clerk Course

Medical Office Assistant Course

CPR training

Tools

EMR/EPR software

Switchboard systems

Job description

Misericordia Health Centre in Winnipeg is seeking a Primary Health Care Assistant to join the Minor Injury and Illness Clinic. You will help manage each client’s visit, coordinate with the health care team, and ensure a compassionate, efficient patient experience through strong communication and organizational skills.

The role emphasizes empathy, cultural safety, and the ability to work in a fast-paced, inter-professional environment with attention to patient flow and access principles.