Duties
- Process physicians’ orders according to Hospital policy and Computerized Physician Order Entry (CPOe). Assist physician / nurse teams with patient charts and record forms.
- Greet and direct patients and visitors; answer telephone, relay messages, schedule patient appointments and chemotherapy treatments in accordance with Cancer Care Ontario (CCO) guidelines; maintain communication with other departments, physicians’ offices, and outlying Hospitals.
- Assemble, disassemble, and replenish charts, insert all pertinent patient reports and records on charts; complete chart deficiency forms, photocopy and scan documents into Mosaiq as part of the health record.
- Prepare requisitions in conjunction with nursing staff, as per policy, and fax / deliver requisitions as necessary.
- Utilize Meditech for order entry, report retrieval, and schedule appointments as necessary
- Maintain physician appointment calendars and appropriate records within Mosaiq.
- Utilize Mosaiq to schedule patient appointments including but not limited to oral and IV chemotherapy, follow up visits, phlebotomy, and patient educational classes.
- Organize daily schedule for physicians and primary nurses utilizing Mosaiq or other software.
- Participate in orientation of new staff.
- Other duties as assigned
Qualifications
- Diploma in Office Administration, Health Office Administration Certificate or equivalent education and/or experience, preferably in a health care environment.
- Minimum one year recent working experience in health care administration
Experience
- Proficiency in medical terminology required.
- Proficiency in a Microsoft Office environment required.
Ability
- Demonstrated ability in transcribing written and digital orders required.
- Relevant working experience in a busy work environment required.
- Excellent written and oral communication skills.
- Excellent problem-solving, organizational and time management skills.
- Ability to work independently and interdependently as a member of a multidisciplinary team.
- Demonstrated ability to maintain successful working relationships; ability to meet and interact with people in a pleasant, professional, responsible and reassuring manner, both in person and on the telephone; tact, courtesy and alertness in public contacts.
- Demonstrated behaviour consistent with the hospital’s mission statement and core values.
Note: Because of the changing nature of the work and work to be done, other responsibilities and duties may be assigned and qualifications may be adjusted from time to time. Only those selected for the test/ interview will be contacted.