Clinic Assistant

Cencora | Pharma solutions; Hamilton; On-site; Full time

Job summary

A leading healthcare organization is seeking a Temporary Full-Time Support Staff member for their Women’s Health and Newborn Care program. The position involves assisting clinical staff with patient management and documentation, with expected qualifications including medical office administration and relevant experience. Successful candidates will demonstrate strong communication skills and an ability to multitask effectively in a fast-paced environment.

Benefits

14% in lieu of benefits

Qualifications

• 2 years of related experience in a clinic/hospital environment required.
• Intermediate skill level in MS Excel and MS Word is required.
• Experience with an electronic medical record (EMR) program preferred.

Responsibilities

• Assist clinical staff with patient flow and document patient activities.
• Collect basic vital signs and assist with minor clinical procedures.
• Maintain confidentiality and prepare medical equipment for patient visits.

Skills

Communication skills

Organization

Multitasking

Attention to detail

Education

2 year post-secondary Medical Office Administration diploma

PSW Certification

Medical Terminology Certificate

Job description

Position Details

Posting #: 31593
Department: Obstetrics and Gynecology Collaborative Clinic
Employee Type: Temporary, Full Time
If Temporary, Number of Weeks: 8
Union: CUPE
Openings Remaining: 1

Schedule

Work Days: Monday to Friday
Time of Day: Days
Shift: 7.5 hour
Shift Start: 8:30 Hours are subject to change based on operational requirements.
This position may be scheduled at any of the following sites: Charlton Campus (Hamilton Downtown)

Application Dates

Opening Date: 24/06/2025
Closing Date: 01/07/2025 Applications must be received online by 12:00 midnight on the Closing Date

Position Description

Temporary assignment approximately 8 weeks

POSITION SUMMARY:
This position provides support in the day-to-day operations of the Women’s Health and Newborn Care program. The incumbent is responsible for assisting clinical staff with patient flow, documenting patient activities and assisting in minor clinical procedures in accordance with the policies and procedures of the hospital.

QUALIFICATIONS:

• 2 year post-secondary Medical Office Administration diploma from an accredited educational institution and or a combination of equivalent education and experience
• PSW Certification preferred
• Medical Terminology Certificate
• Intermediate skill level for general spelling, medical spelling, medical terminology, MS Excel, and MS Word is required
• Clerical testing may be required as part of the selection process
• 1-2 years of related experience preferably working within a clinic/hospital environment and/or assisting in clinical procedures in a physician's office or ambulatory care setting required
• Experience with billing preferred
• Previous experience in charting patients' medical details
• Previous experience with an electronic medical record (EMR) program(s)
• Demonstrated strong written, verbal, computer and telephone communication skills required
• Demonstrated English language proficiency in verbal and written communication skills
• Excellent work performance, ability to work in a team environment, exceptional interpersonal skills and excellent work ethic is essential
• Excellent organizational and time management skills
• Multitasking skills essential
• Demonstrated commitment to SJHH values and mission
• Demonstrated good work performance and attendance record

RESPONSIBILITIES:

• Maintains confidentiality and release of information in accordance with hospital policy at all times.
• Obligation to review and commit to applicable departmental and hospital policies and procedures at all times.
• Escort patients through clinical space and assist with patient preparation for visits while providing patient education around hospital procedures.
• Maintain patient flow
• Collect basic vital signs such as blood pressure, pulse, height, weight and and document information in patient's medical record.
• Assist clinical staff with minor procedures (e.g., pap tests, surgical procedures etc.).
• Prepare medical equipment and exam rooms for patient visits as per infection control procedures, (e.g., cleaning patient rooms between patients, and restocking all clinic rooms etc.).
• Order and restock supplies and equipment
• Prepare used medical equipment/instruments for sterile processing as per protocol.
• Maintain general tidiness of unit.
• Locate results from clinical Connect, OLIS and local labs/ultrasound units (training provided)
• Perform other duties as assigned

WAGE RATE:
Hourly: $28.87...$30.14...$31.37 (plus 14% in lieu of benefits)

St. Joseph’s Healthcare Hamilton (SJHH) is an equal opportunity employer and strives for equity, inclusiveness, and diversity in all our programs, practices, facilities, and people. We foster a culture of patient and staff safety where all positions comply and work in conjunction with the Mission, Vision, and Core Values of SJHH.

We thank all applicants for their interest, however, only those selected for an interview will be contacted. SJHH is committed to a barrier-free recruitment and selection process - please inform us should accommodation be required at any point in the recruitment process.