Clinic Administrative Assistant

Teach Me Personnel LLC; Municipality of Jasper; Hybrid; CAD 40,000 - 60,000; Full time

Job summary

An established industry player in ABA therapy is seeking a dedicated Clinic Administrative Assistant to enhance the efficiency of their operations. This full-time role combines administrative responsibilities with direct patient interaction, creating a dynamic work environment. The ideal candidate will support scheduling, manage operational resources, and assist with EMR updates while also providing one-on-one therapy sessions. Join a passionate team that prioritizes growth, teamwork, and making therapy enjoyable for patients and their families. This is a unique opportunity to develop your skills in a supportive and fast-paced clinic setting.

Qualifications

• High school diploma with administrative support experience required.
• Active RBT certification or willingness to obtain one.

Responsibilities

• Provides administrative support to Management and Technicians.
• Updates records in EMR, including patient information and timesheets.
• Directly provides one-on-one naturalistic play-based therapy in-clinic.

Skills

Verbal Communication

Written Communication

Time Management

Empathy

Education

High School Diploma

Tools

Google Workspace

Microsoft Office Suite

Job description

Therapy & Beyond is one of the largest BCBA-owned ABA organizations, founded and led by Dr. Regina Crone, BCBA-D, since 2006. At Therapy & Beyond, we approach the needs of each patient both individually and as part of a dynamic interdisciplinary team working with experts in applied behavior analysis (ABA) therapy, speech-language pathology, occupational therapy, and counseling. We love helping individuals reach their full potential by supporting not only the patient but also their family. We are passionate about what we do while remaining true to our defining core values of: Putting People First, Doing Our Best Together, Making Therapy Fun, and Above All, We Grow Potential.

Job Description

The Clinic Administrative Assistant plays a key role in supporting our team and Clinic Management. This role involves assisting with administrative tasks related to scheduling, operational resources, EMR, and communications support. It is a full-time position that requires providing direct treatment in sessions on a hybrid basis (25-75%), balancing administrative support functions.

• Provides administrative support to Management and Technicians.
• Supports daily opening procedures (M-F 7:30am) and some Saturday morning sessions.
• Assists with the daily schedule to ensure sufficient coverage and efficient operations.
• Updates records in EMR, including patient information and timesheets.
• Supports treatment sessions as necessary.
• Performs office management tasks, including maintaining records and ordering supplies.
• Organizes and distributes supplies, materials, and equipment. Maintains cleanliness of the clinic.
• Provides support to Clinic personnel during break coverages and transition periods.
• Contributes to a motivating therapy environment.
• Directly provides one-on-one naturalistic play-based therapy in-clinic.
• Implements specified programs and procedures.
• Communicates regularly and professionally with your Program Supervisor.
• Continuously develops your job knowledge and advances your career.
• Availability during standard operating hours from Monday to Friday, 7:30am to 5:30pm, with occasional coverage on Saturday from 9am to 1pm.

Qualifications

Education: High school diploma with administrative support experience.

Availability: Monday - Friday (7:30am - 4:30pm), occasional Saturday sessions (9am - 1pm).

Excellent verbal and written communication skills.

Excellent time management skills with a proven ability to meet deadlines.

Ability to function well in a high-paced and sometimes stressful environment.

Active RBT certification or willingness to obtain one.

Proficiency with Google Workspace, Microsoft Office Suite, and the ability to learn new systems.

Maintain empathy and promote positive teamwork and communication.