Client Support Representative

LSI Consulting; Saskatoon; On-site; CAD 30,000 - 40,000; Full time

Job summary

A prominent sales and business development firm is seeking an entry level Client Support Representative in Saskatoon. In this role, you will work directly with customers to enhance brand visibility and drive sales revenue. No prior experience is required, as in-house training will be provided. Ideal candidates will have strong communication and organizational skills, with a passion for customer interaction.

Qualifications

• 0-3 years of experience in customer service, sales, or any client-facing role is preferred but not required.
• Strong written and verbal communication skills are necessary.
• Exceptional time management and organizational skills are key.

Responsibilities

• Work directly with customers to promote our clients’ brand, products, and services.
• Report customer feedback to Senior Management and clients.
• Attend in-person and virtual meetings to enhance customer service skills.

Skills

Customer service experience

Strong written and verbal communication skills

Time management skills

Ability to present information confidently

Quick learner

Education

High school diploma or equivalent

Job description

Client Support Representative Day-to-Day Responsibilities

Work directly with customers to promote our clients’ brand, products and services.

Explain product features and benefits to customers and confidently answer any inquiries.

Report customer feedback to Senior Management and clients, providing feedback on areas of improvement.

Analyze client acquisition metrics and KPI’s to maximize sales and drive revenue.

Adhere to our clients’ compliance standards and maintain professionalism throughout the sales process.

Drafts, organize and maintain sales contracts on behalf of our clients.

Attend in-person and virtual meetings with fellow Client Support Representatives to develop customer service, sales, and leadership skills.

Desired skills and qualifications

• 0-3 years of experience in customer service, sales, or any client-facing role is preferred but not required
• High school diploma or equivalent
• Strong written and verbal communication skills
• Exceptional time management and organizational skills
• Eager to improve current skills
• Ability to grasp new concepts quickly to develop professionally
• Ability to confidently present information to clients, customers and teammates
• Basic knowledge of the sales cycle is a plus!

We are a prominent sales and business development firm in the local area that represents top clients in the telecommunications industry.

Our ultimate goal is to ensure our clients are achieving maximum brand visibility and increasing customer engagement.

This year, we’ve seen exceptional growth and success, which highlights our commitment to driving results and innovation.

As the entry level Client Support Representative, you will work closely with clients and customers alike to bolster brand awareness in the community and in turn drive sales revenue.

Our entry level Client Support Representatives are experts in our clients’ products and services, and they are excited to share their knowledge directly with consumers.

If you’re a people-person with a passion for telling clients’ brand stories, we want to hear from YOU!

Each entry level Client Support Representative receives in-house training from our Senior Client Support team.

This is an entry level role, so no experience is required to apply.

• If you feel that you would excel in this role, we are eager to hear from you!

Please submit your resume, and an HR associate will be in touch with you soon.