CLIENT SUPPORT COORDINATOR - North York

BDC; Toronto; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A leading financial institution is seeking a Client Support Coordinator in Toronto to provide high-quality client service, prepare proposals, and assist the financing team. The ideal candidate has a Bachelor's degree, 1-3 years of experience, and strong problem-solving skills. Join us for a full-time, hybrid role with competitive benefits and a focus on inclusivity.

Benefits

Flexible and competitive benefits

Paid vacation and personal days

Opportunities for learning and development

Qualifications

• 1-3 years of experience in a similar role.
• Access to a vehicle and valid driver's license (asset).

Responsibilities

• Provide excellent client service, resolving questions.
• Prepare client letters and proposals for accuracy.
• Conduct pre-qualification and risk assessments.

Skills

Client service orientation

Problem-solving skills

Strong organizational skills

Financial statement analysis

Bilingual in French and English

Proficiency in MS Office

Education

Bachelor's degree in Business Administration

College diploma in accounting

Job description

Join us to apply for the CLIENT SUPPORT COORDINATOR - North York role at BDC.

We Are Banking At Another Level.

Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian entrepreneurs.

Benefits include :

• Flexible and competitive benefits, including an Employee Savings and Investment Plan with employer matching, a Defined Benefit Pension Plan, and a wellness and health care spending account.
• Paid vacation, five personal days, sick days as needed, and office closure from December 25 to January 1.
• A hybrid work model that balances work and personal life.
• Opportunities for learning, training, and development.

Position Overview

The incumbent provides high-quality client service to the BDC Financing team, resolving core issues, preparing client proposals and relevant documents, obtaining signatures, and following up with clients. The role also includes various administrative tasks and team support.

Challenges to be Met

• Provide excellent client service, resolving questions and informing senior staff of complex cases.
• Respond promptly and professionally to clients, ensuring policy compliance.
• Prepare client letters and proposals, ensuring accuracy and completeness.
• Identify funding opportunities and develop innovative solutions to meet client needs.
• Conduct pre-qualification and risk assessments for clients.
• Participate in marketing efforts, organize events, and support campaigns.

What We Are Looking For

• Bachelor's degree in Business Administration, college diploma in accounting, or equivalent.
• 1-3 years of experience in a similar role.
• Financial statement analysis skills (asset).
• Experience as a payables and receivables clerk (asset).
• Client service orientation, initiative, and problem-solving skills.
• Strong organizational and prioritization skills.
• Ability to work independently under tight deadlines.
• Teamwork, creativity, flexibility, and collaboration.
• Proficiency in MS Office.
• Access to a vehicle and valid driver’s license (asset).
• Bilingual in French and English (asset).

Proudly recognized as one of Canada’s Top 100 Employers and Best Diversity Employers, BDC fosters a diverse, equitable, inclusive, and accessible environment. For accommodations, contact [e-mail]. Only selected candidates will be contacted.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Information Technology

Industries

• Banking

J-18808-Ljbffr