Client Success Specialist (Project Management)

99 Group (99.co | Rumah123 | SRX); Markham; On-site; CAD 60,000 - 80,000; Part time

Job summary

A leading real estate technology company is seeking an experienced Client Success Specialist (Project Management) to manage developer campaigns and ensure they meet KPIs. Ideal candidates will have strong analytical skills, project management experience, and excellent communication abilities. This role involves training client teams and improving campaign outcomes. Employment is contract-based and preferably for mid-senior level individuals.

Qualifications

• 2-4 years of experience in client success or similar roles.
• Ability to collaborate across teams and work with all staff levels.

Responsibilities

• Manage developer campaigns from post-sale to completion.
• Analyze campaign performance and identify issues.
• Provide training to clients' teams.

Skills

Strong analytical skills

Attention to detail

Self-motivated

Project management skills

Tech-savvy

Excellent communication skills

Problem-solving skills

Job description

Client Success Specialist (Project Management)

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99 Group is a leading real estate technology company operating real estate portals across Southeast Asia, specializing in digital property advertising. Headquartered in Singapore, it currently operates in Singapore and Indonesia, employing over 500 staff. In Singapore, 99 Group manages 99.co and SRX.com.sg, while in Indonesia, it runs 99.co / id and Rumah123.com.

We are seeking an experienced Client Success Specialist to join our diverse team passionate about advancing the real estate industry through innovative technology and solving industry challenges.

What you'll do :

• Manage developer campaigns from post-sale to completion, ensuring timely delivery of products.
• Ensure each campaign meets or exceeds KPIs.
• Provide training to clients' teams.
• Analyze campaign performance, identify leaks, and implement fixes.
• Develop strategies and action plans to improve campaign outcomes.

What you should have :

• Strong analytical skills based on data-driven insights.
• Attention to detail and proactive client needs analysis.
• Self-motivated and driven.
• 2-4 years of experience in client success, business intelligence, consulting, project management, product marketing, or similar roles.
• Project management skills and ability to multitask effectively.
• Tech-savvy with excellent communication, public speaking, and presentation skills.
• Ability to collaborate across teams and work with staff at all levels, including senior management.
• Problem-solving, collaboration, and influencing skills are essential.

Seniority level

Mid-Senior level

Employment type

Contract

Job function

Other

Technology, Information and Internet

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