Client Success Account Manager

PayByPhone; Vancouver; Remote; CAD 60,000 - 68,000; Full time

Job summary

A leading payment solution provider in Vancouver is seeking a Client Success Account Manager to oversee client relationships and promote account growth. You will work remotely, managing client contracts, analyzing data, and upselling products. The ideal candidate has significant experience in client management and maintains Salesforce data. This role offers a competitive salary and comprehensive benefits.

Benefits

Medical, dental, vision benefits

401k

Virtual fitness classes

Generous PTO

Employee discounts

Philanthropic support

Fun culture

Qualifications

• Significant experience managing client relationships.
• Proven ability to upsell products and services.
• Experience maintaining and analyzing Salesforce data.

Responsibilities

• Manage client contracts and negotiations.
• Analyze client data and suggest process improvements.
• Collaborate on marketing campaigns and upsell products.

Skills

Client relationship management

Upselling capabilities

Salesforce maintenance

Education

Bachelor's degree

Job description

Client Success Account Manager

Apply locations Vancouver - PayByPhone | Time type: Full time | Posted on: Posted 2 Days Ago | Job requisition id: R06881

Your role

What you'll be doing

• What We Need: Corpay is seeking a Client Success Account Manager in Vancouver, Canada, within our PayByPhone division. You will oversee client relationships to retain, renew, and grow accounts, working closely with clients to understand their needs and identify opportunities for transaction volume, parking portfolio, and product upselling growth. Maintaining strong client relationships is key for contract renewals, increased adoption, and positive references. You will report to the Director of Client Success and support projects within NA Markets.

• How We Work: This role is remote. We provide a dedicated workspace, company equipment, remote access, and training.

• Role Responsibilities: Manage client contracts and negotiations, analyze client data, evaluate hardware options, collaborate on marketing campaigns, upsell products, maintain Salesforce records, coordinate with support and sales teams, and suggest process improvements.

• Qualifications & Skills: Bachelor's degree preferred; significant client relationship experience; ability to upsell; manage client accounts; maintain Salesforce data.

Salary range: CAD 60,000 - 68,000 annually, depending on experience and location.

• Benefits & Perks: Medical, dental, vision; 401k; virtual fitness classes; generous PTO; employee discounts; philanthropic support; fun culture.

• Equal Opportunity Employer: Corpay is committed to diversity and provides equal employment opportunities. Reasonable accommodations available upon request.

About Corpay

Corpay is a global technology leader in commercial payments, serving over 80 countries with innovative payment solutions for fuel, payables, tolls, and lodging.

All employment offers are contingent on satisfactory pre-employment checks. We promote diversity and inclusion in our workplace.

Note to Agencies: We do not accept unsolicited resumes from agencies without a signed agreement.