Client Solutions Executive

Insight; Vancouver; Hybrid; CAD 95,000 - 100,000; Full time

Benefits offered by this job

Home-based work environment

Downtown Calgary office access

WAN travel up to 30 days/year

Job summary

Insight is seeking a seasoned Client Solutions Executive to manage and expand a portfolio of commercial clients across Canada. You will translate business needs into technology solutions, working with pre-sales to craft proposals and lead conversations with decision-makers at multiple levels.

You will grow relationships, drive revenue, and apply AI-enabled insights to improve client conversations and outcomes.

Qualifications

• 10+ years of technology solution sales or account management experience.
• Proven ability to identify client challenges and align solutions to outcomes.
• Experience growing existing client relationships with IT/OT hardware and software.

Responsibilities

• Manage and grow a portfolio of commercial clients.
• Develop and execute account growth strategies across solution areas.
• Collaborate with pre-sales, services, and delivery teams to propose solutions.
• Maintain disciplined account planning, forecasting, and pipeline management.

Skills

Relationship building

Sales strategy

Consultative selling

Client management

AI tools usage

Communication

Negotiation

Team collaboration

Presentation skills

Business acumen

Education

University degree or equivalent

Job description

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Client Solutions Executive

CA, V6B 0B2

Requisition Number: 106344

Client Solutions Executive

Salary: The base salary range for this position is typically $95,000 to $100,000 CAD with additional bonus and benefits available. However, compensation decisions are dependent on the facts and circumstances of each case, including experience and location, and we will also consider candidates outside of this range as necessary.

Insight at a Glance

• 14,000+ engaged teammates globally
• $8.2 billion in revenue in 2025
• Certified as a Great Place to Work in nine countries in 2025
• Fortune 500 company, No. 447 in 2025
• Received 25+ industry and partner awards in the past year
• $1.4M+ in total charitable contributions by Insight globally in 2024

Now is the time to bring your expertise to Insight. We are not just a technology company; we are a people-first company. By unlocking the power of people and technology, we help organizations accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions.

About the Role

As a Client Solutions Executive, you will manage and grow a portfolio of existing and potential new commercial clients while identifying opportunities to expand Insight's presence within those organizations. Your success will be measured primarily by your ability to understand the technology challenges clients face across their IT and operational technology (OT) hardware and software environments, collaborate with Insight's pre-sales team to address those challenges, and develop and propose innovative solutions that deliver meaningful business outcomes. Success will also include retaining and deepening client relationships and uncovering new business opportunities across Insight's broad portfolio of technology solutions and services.

We will count on you to understand your clients' business priorities, build trusted advisor relationships at multiple levels, and collaborate with Insight's technical, services, sales, and partner teams to solve business challenges and create measurable client value.

What You Will Do

• Build long-term client relationships by engaging business and technology decision-makers across customer organizations, developing relationships high, wide, and deep.
• Develop and execute account growth strategies that increase revenue and profitability by expanding customer investment into new solution areas, services, business units, and lines of business.
• Demonstrate the ability to grow the value Insight brings to clients by identifying and pursuing opportunities outside established purchasing patterns and existing areas of business.
• Leverage AI tools and capabilities responsibly to improve preparation, productivity, customer insights, and the quality and relevance of client conversations.
• Connect client priorities to Insight solutions and services across cloud, data, AI, cybersecurity, infrastructure, intelligent edge, managed services, and consulting.
• Collaborate effectively with architects, solution specialists, services and delivery teams, partner representatives, sales peers, and leadership to develop and deliver winning customer solutions.
• Maintain disciplined account planning, accurate forecasting, strong pipeline management, and timely opportunity updates.
• Demonstrate Insight’s values of Hunger, Heart, and Harmony through customer focus, accountability, curiosity, and teamwork.

What We're Looking For

• 10+ years of successful technology solution sales or account management experience, with a documented track record of achieving or exceeding sales targets and delivering profitable growth.
• Demonstrated success growing existing client relationships with IT/OT hardware and software solutions, while expanding into new solution areas, services, business units, or lines of business.
• Proven ability to identify client challenges, lead consultative business conversations, and align technology solutions to measurable business outcomes.
• Demonstrated ability to leverage AI tools and technologies to improve productivity, develop customer insights, and drive higher-quality client conversations.
• Strong teamwork is essential, including a proven ability to collaborate in a team-selling environment across sales, technical, services, delivery, partner, and leadership teams.
• Strong business acumen and capability in account planning, financial analysis, negotiation, presentation, and consultative selling.
• Excellent communication, customer service, relationship-building, and interpersonal skills.
• Professional training, certifications, or demonstrated expertise in consultative selling, account management, partner engagement, negotiation, or technology solutions are considered assets.
• University degree, college diploma, or an equivalent combination of professional experience and demonstrated success is preferred but not required.

What Success Looks Like

• Consistently retain and grow an assigned portfolio of commercial clients.
• Expand client relationships beyond existing solution categories and increase the value Insight delivers.
• Use data, insights, and AI-enabled tools to improve customer engagement and sales effectiveness.
• Build trusted advisor relationships that position Insight as a strategic business partner.
• Work collaboratively across Insight and its partner ecosystem to deliver strong client outcomes.
• Demonstrate Hunger, Heart, and Harmony in every client and teammate interaction.

Be AmbITious

This opportunity is not just about what you do today, but also about where you can go tomorrow. When you bring your Hunger, Heart, and Harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.

What You Can Expect

We are legendary for taking care of you and your family and helping you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include:

• The opportunity to work as part of an established Western Canada team of sales, pre-sales, delivery, and operations professionals who collaborate to deliver strong client outcomes.
• A primarily home-based work environment, balanced with the expectation of meeting clients face to face to build the trusted relationships for which Insight is known.
• For Calgary-based teammates, access to our downtown office and the opportunity to connect with the local team in person at least once each week.
• Freedom to work from another location, including an international destination, for up to 30 consecutive calendar days per year.

What truly sets us apart are our core values of Hunger, Heart, and Harmony. These values guide how we build relationships with teammates, partners, and clients and how we make a positive impact in our communities.

Equal Opportunity and Application Information

Insight is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, sexual orientation, or any other characteristic protected by law.

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

At Insight, we celebrate diversity of skills and experience. Even if you do not feel your skills are a perfect match, we still want to hear from you.

Insight does not accept unsolicited resumes from recruiters or employment agencies. Unsolicited resumes will be treated as direct applications from the candidate. Recruiters or agencies that submit candidates without a prior written vendor agreement will not be eligible for compensation, even if the candidate is hired.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

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