Client Services Sales Representative

Are you passionate about helping others and thriving in a customer-focused environment? Do you excel in sales and have a knack for closing deals? If so, we have an exciting opportunity for an experienced Sales Representative with residential property management knowledge.

As a Sales Representative, you will play a crucial role in driving our sales efforts and expanding our client base. This position involves responding to inquiries related to our residential rental properties, engaging potential clients, and converting leads into signed leases. You will need to be available to work a variety of eight-hour shifts, as our call centre operates 24 hours per day, 365 days a year.

Your contribution to the team includes:

1. Respond to client inquiries in a professional and timely manner
2. Engage potential clients and understand their needs to provide tailored property solutions
3. Conduct virtual showings and provide thorough information about unit features, amenities, and lease terms
4. Negotiate lease agreements and close rental transactions
5. Troubleshoot client issues and provide viable solutions for first-call resolution
6. Utilize conflict resolution skills to ensure a high level of client satisfaction
7. Document client interactions in an appropriate database or software
8. Collaborate with the marketing team to develop and implement sales strategies
9. Perform other duties as required

What you need to be successful:

1. At least one year of previous customer service or sales experience
2. Proven ability to meet and exceed sales targets
3. Enthusiasm and a positive attitude in all situations
4. Effective computer skills, including experience using Microsoft Office Suite (Word, Excel, Outlook, Teams)
5. Experience using an ERP system is an asset
6. A valid driver’s license and a reliable vehicle
7. Availability to work full-time, including weekdays and weekends as required

The perks:

1. Employer paid extended health, vision, and dental coverage (including family)
2. Employee and Family Assistance Program
3. Yearly health and wellness benefit
4. RPP eligibility after one year
5. Employee recognition program
6. In-house professional development opportunities

Why Broadstreet? Broadstreet Properties Ltd. is a family owned and operated property management company, partnered with Seymour Pacific Developments, that manage multi-family residential communities. We are a growing organization made up of diverse team members who are motivated to continuously innovate our approach to asset management. We consider employee wellbeing a priority and are dedicated to protecting the health and safety of our teams while ensuring a workplace that is respectful of everyone.