Client Services & Logistics Coordinator

FMi Logistics Incorporated; Calgary; On-site; CAD 42,000 - 56,000; Full time

Benefits offered by this job

Dental care

Disability insurance

Employee assistance program

Extended health care

Life insurance

On-site parking

Paid time off

Tuition reimbursement

Job summary

FMi Logistics Incorporated is seeking a Customer Service Administrator in Calgary. This role acts as the liaison between customers and site leadership, balancing customer needs with company goals and maintaining strong relationships. You will handle multiple tasks, coordinate shipments, and drive continuous improvement with clear communication.

The position offers full-time hours in a fast-paced logistics environment with opportunities for growth and on-site parking in Calgary, AB.

Qualifications

• 2 years of logistics industry experience required.
• Post-secondary education in Business or Supply Chain Logistics or equivalent.
• Experience in multi-client warehouse operations.
• Customer service background required.
• Knowledge of Transportation systems.
• Highly proficient in Office 365 applications.

Responsibilities

• Maintain and administer customer contract requirements.
• Coordinate transportation and delivery of customers' orders.
• Prepare plans and schedules to identify growth opportunities.
• Communicate service opportunities and feedback to staff.
• Prepare and review key performance metrics and action plans.

Skills

People skills

Workload planning

Organization

Communication

Customer relationships

Adaptability

Education

Business / Supply Chain

Tools

Office 365

Job description

FMi Logistics Incorporated is seeking a Customer Service Administrator in Calgary. This role acts as the liaison between customers and site leadership, balancing customer needs with company goals and maintaining strong relationships. You will handle multiple tasks, coordinate shipments, and drive continuous improvement with clear communication.

The position offers full-time hours in a fast-paced logistics environment with opportunities for growth and on-site parking in Calgary, AB.