Client Services Associate

IIM Group; Centreville-Wareham-Trinity; On-site; CAD 35,000 - 55,000; Full time

Job summary

A forward-thinking company is looking for a dynamic Client Services Associate to join their team. This entry-level position offers a unique opportunity to engage directly with clients, ensuring exceptional service and satisfaction. You'll be part of a vibrant team that values personal connections and innovative advertising strategies. With comprehensive training and numerous advancement opportunities, this role is perfect for those eager to grow in a supportive environment. If you have a friendly demeanor and a passion for helping others, this is your chance to make a meaningful impact in a thriving organization.

Benefits

Comprehensive Training

Travel Allowance

Community Involvement Opportunities

Hands-on Learning

Flexible Scheduling

Advancement Opportunities

Qualifications

• Friendly and outgoing personality for establishing positive relationships.
• Winning attitude and dedication to ensuring customer satisfaction.

Responsibilities

• Creating and maintaining client accounts to build revenue.
• Providing daily breakdown of client interactions to management.

Skills

People Skills

Customer Satisfaction

Adaptability

Leadership Skills

Education

College Degree

Tools

Software Systems

Job description

Infinite is seeking a full-time Client Services Associate who is career-minded and possesses unmatched people skills. This is an entry-level opening NOT in a call center environment. As a result of clients placing a high value on the more personalized and direct approach and excellent customer service delivered by the customer service team, there is a new opening for the expansion of the marketing campaign.

Servicing our clients with a smile and a handshake is why the customer service division has enjoyed unprecedented growth this year. Campaigns focus on developing and executing unique, personable advertising strategies designed to generate new customers for clients.

The Goals Are Simple: every consumer must benefit from the promotions, every client must benefit from the services provided and every representative must benefit from the training and team spirit of the company!

Responsibilities of our Client Service Associate:

1. Creating and maintaining client accounts through our direct approach to build more revenue for our client.
2. Learn the software systems provided by the client to be able to communicate effectively with incoming inquiries.
3. Provide a daily breakdown of client interactions to management and offer feedback to improve the client experience.
4. Be familiar with all products and services we promote and sell to be able to answer any questions or inquiries if needed.
5. Cross-educate in each department to excel in our training program to potentially advance to management depending on individual performance.

Benefits of the Client Service Associate Position:

1. Comprehensive one-on-one Training by a groomed team of Senior Client Service Managers.
2. Travel allowance.
3. Opportunity For Community and Charity Involvement.
4. Hands-on Learning.
5. Flexible Scheduling.
6. Numerous Advancement Opportunities.

Qualifications of the Client Service Associate:

1. Friendly, outgoing personality for establishing positive relationships with clients, coworkers, team leaders, and managers.
2. Ability to adapt to a variety of people.
3. Winning attitude and dedication to ensuring customer satisfaction.
4. Positive attitude and ability to work well within a team environment.
5. College Degree preferred.
6. Background in Retail or Restaurant.
7. Leadership skills.
8. Local to the office area.