Client Services Assistant

Shannex Incorporated; Sydney; Presencial; CAD 27.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hourly wage

Free onsite parking

WorkPerks discounts

Centre of Excellence training

Innovation initiatives

Recognition for service and safety

Descripción de la vacante

Shannex Incorporated is seeking a Client Services Assistant for the Parkland Cape Breton team in Sydney, Nova Scotia. The role supports residents with daily living activities, social engagement, and personal care, while maintaining a safe and dignified living environment.

You will collaborate with a caring team to deliver high-quality resident-centred services, participate in training, and help uphold Shannex's standards of safety and compassion in daily operations.

Formación

• High school diploma or equivalent.
• Home/Personal Support Worker program, Special Care Home program, Health Care Aide or Human Services program, or equivalent is preferred.
• Ability to assess and prioritize multiple work assignments with professionalism and quality service

Responsabilidades

• Assist residents with hygiene and daily living activities (bathing, dressing, oral care, meals, mobility).
• Assist in providing social, spiritual, and intellectual activities for residents.
• Clean resident rooms, server and common areas.
• Monitor, replenish supplies in residents' suites and washrooms.
• Follow safety, infection control and emergency testing procedures.
• Report care or safety information to Supervisor and participate in incident reporting.

Educación

High school diploma or equivalent

PSW/Health Care Aide program

Ability to prioritize multiple tasks with professionalism

Descripción del empleo

If you take pride in being compassionate, honest, professional, and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work - they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living™.

We are searching for a Client Services Assistant to join our Parkland Cape Breton team based in Sydney, Nova Scotia.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents.

Additional Benefits Include

• Approximate hourly wage: $19.85 - $21.60
• Free onsite parking
• Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
• Access to continuing education and training through Shannex's Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About The Opportunity

• Assists residents with hygiene and daily living activities, such as bathing, dressing, oral care, skin care, meals, and mobilizing according to the work assignment
• Assists in the provision of social, spiritual, and intellectual activities for residents
• Cleans resident rooms, server and household common areas
• Check laundry for tears, holes, missing buttons, etc. and repair as required or inform Supervisor if permanent damage
• Monitor, fill and replenish supplies in resident's suites, nursing units, and washrooms
• Empties/cleans waste bins in resident's suites - move waste to designated trash area
• Ensure personal health and safety by taking every reasonable precaution in all circumstances
• Understand role, and participate in the testing process for emergency response
• Follows safety, environmental and infection control practices as per facility policies
• Provides input for Wellness Consultation meetings as requested
• Reports areas and equipment in need of repair to a supervisor
• Participates in the resident and employee incident reporting and investigation process as required
• Completing all duties in a way which is consistent with Shannex's Philosophy of Service: Your life. Your choice. Your Home
• Communicates and reports relevant information regarding resident care or safety to Supervisor

About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

• High school diploma or equivalent
• Home/Personal Support Worker program, Special Care Home program, Health Care Aide or Human Services program, or equivalent
• Ability to assess and prioritize multiple work assignments while displaying a high level of professionalism and commitment to quality service
• Adheres to the Standards of Nursing Practice, Code of Ethics, Registered Nurses Act and Regulations as defined by provincial legislation
• Current knowledge of community resources (e.g., services and programs), and roles of health care professionals
• Able to work a schedule of flexible hours and shifts inclusive of days, nights, weekends, and holidays
• Education in Alzheimer's and Dementia Care is considered an asset
• Completed Back in Form Lift and Transfer Program is considered an asset
• Proof of valid CPR & First Aid Certification is considered an asset
• Successful candidates will be required to obtain a clear Criminal Record Check, and where applicable, a Vulnerable Sector Check, prior to appointment.