Client Services Analyst

Numerator / Market Track, LLC; Toronto; On-site; CAD 50,000 - 90,000; Full time

Job summary

Join a forward-thinking company as a Client Services Analyst, where your insights will empower leading brands and retailers. In this dynamic role, you'll support clients by navigating Numerator's Insights platform and leveraging proprietary consumer data to deliver actionable recommendations. With a focus on collaboration and innovation, you'll develop strong client relationships and present compelling insights in various formats. Enjoy a competitive compensation package and a culture that values diversity and professional growth. If you're passionate about market intelligence and eager to make a difference, this opportunity is for you!

Benefits

Volunteer Time Off

Charitable Donation Matching

Unlimited PTO

Flexible Schedule

401k Matching

Travel Reimbursement

Comprehensive Health Benefits

Vision and Dental Coverage

Personal Spending Account

Career Development Support

Qualifications

• 1+ years of experience in CPG, Brand Marketing, or Market Research.
• Strong analytical skills and ability to derive insights from data.

Responsibilities

• Guide clients on Numerator's Insights platform and deliver analytical insights.
• Leverage consumer panel data to enhance marketing effectiveness.

Skills

Market Research

Consumer Insights

Analytical Skills

Communication Skills

Presentation Skills

Client Relationship Management

Education

Bachelor's Degree

Master's Degree

Tools

Microstrategy

Tableau

QlikView

Business Objects

Nielsen

IRI

NPD

Dunnhumby

Job description

Client Services Analyst

Location: Toronto, ON, Canada

Req#: 602792

Company Overview

We’re reinventing the market research industry. Let’s reinvent it together.

At Numerator, we believe tomorrow’s success starts with today’s market intelligence. We empower the world’s leading brands and retailers with unmatched insights into consumer behavior and the influencers that drive it.

Job Description

As a Client Services Analyst at Numerator, you’ll be a vital member of our team, supporting a core set of clients through ad-hoc projects and analyses. Your responsibilities include guiding client users on Numerator’s Insights platform and leveraging our consumer panel data to deliver analytical insights and recommendations. Our clients include Fortune 100 companies and fast-growing strategic customers across CPG, Retail, Electronics, Durable Goods, and Quick-Serve Restaurants.

1. Guide client users on Numerator’s Insights platform to navigate the system, interpret results, and design reports to answer their key business questions.
2. Leverage Numerator’s proprietary consumer panel data to execute and deliver insights that increase sales and enhance marketing effectiveness.
3. Develop a deep understanding of Numerator’s data, solutions, and services, including their key differentiators.
4. Discover and explore interesting consumer behavior insights for presentation in industry forums, articles, whitepapers, and blog posts.

Skills & Requirements

• Bachelor’s or Master’s degree (preferred) or 1+ years relevant experience.
• Desired experience in CPG, Brand Marketing, Market Research, Category Management, or Consumer Insights roles, or as a service provider to these functions.
• Understanding of syndicated and household panel data (e.g., Nielsen, IRI).
• Knowledge of enterprise software applications for retail and consumer goods industries (e.g., Nielsen, IRI, NPD, Dunnhumby).
• Experience with Business Intelligence software such as Microstrategy, Tableau, QlikView, or Business Objects.
• Ability to develop strong client relationships as a trusted business partner.
• Excellent oral and written communication skills.
• Strong presentation skills, especially in customer-facing scenarios.
• Proven analytical skills: conceptualizing, analyzing, deriving insights, and designing execution plans.
• Track record of delivering high-quality results promptly.

What We Offer

• An inclusive and collaborative culture that adapts to changing needs.
• Competitive total compensation package.
• Volunteer time off and charitable donation matching.
• Support for career development, including mentorship, leadership training, conference access, and employee resource groups.
• Comprehensive benefits including health, vision, dental, Personal Spending Account, unlimited PTO, flexible schedule, 401k matching, travel reimbursement, and more.

If you’re interested, we encourage you to apply! Don’t worry if you don’t meet all qualifications; we value talent and interest, and our tools and methodologies are always evolving.

We are an equal opportunity employer. All qualified applicants will receive consideration regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics.

Join the Numerati

Numerator is 2,000 employees strong, embracing diversity and unique backgrounds that fuel our innovation. We care about our team, offering Recharge Days, flexible policies, wellness resources, development opportunities, and more to support and celebrate our employees.