Client service supervisor

Minimum Requirements

• Secondary (high) school graduation certificate

Tasks

• Co-ordinate activities with other work units or departments
• Establish work schedules and procedures
• Examine and verify the accuracy of work
• Identify workers' training needs
• Prepare and submit reports
• Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
• Train staff/workers in job duties, safety procedures and company policies
• Perform same duties as workers supervised
• Co-ordinate, assign and review work
• Requisition materials and supplies

Supervision

Work Conditions and Physical Capabilities

• Fast-paced environment
• Work under pressure

Personal Suitability

• Client focus
• Efficient interpersonal skills
• Interpersonal awareness
• Judgement
• Organized

Experience

• 1 year to less than 2 years