Client Service Specialist I

Aon Hewitt; Montreal; Remote; USD 40,000 - 45,000; Full time

Job summary

Aon is seeking a Client Service Specialist I who will contribute to the success of their PEO team. In this fully remote role, you will process requests, manage client policies, and utilize your skills in a dynamic environment, enhancing work-life balance and professional growth in a celebrated workplace.

Benefits

Comprehensive benefits package

401(k) savings plan with employer contributions

Employee stock purchase plan

Medical, dental, and vision insurance

Paid time off including 12 holidays

Tuition assistance

Employee assistance program

Qualifications

• Data management experience is crucial.
• Strong communication skills with clients required.
• Property and casualty license preferred, or required within 90 days.

Responsibilities

• Process certificate/policy requests to clients.
• Act as subject matter expert on client policies.
• Manage and maintain data efficiently.

Skills

Data management

Communication

Excel proficiency

Client requirements interpretation

Data entry

Education

High School Diploma/GED

College degree

Tools

Microsoft Office Suite

Job description

Aon is looking for a Client Service Specialist I

As a Client Service Specialist you will contribute to the success of our industry-leading PEO team. Not only will you become a valued team member, but you will also grow your skills with a revered company in the risk management industry. This is a 100% remote role with the working hours is PST.

Job Responsibilities:

• Process certificate/ policy requests
• Act as day-to-day subject matter expert on client policies
• Data management
• Ability to shift between priorities, as needed, throughout the workday while maintaining an established level of productivity using time-management techniques
• Ability to work PST hours

Skills and experience that will lead to success:

• Interpreting client requirements documents
• Data management experience

• Skilled with data management. Ability to work with data in Excel and proprietary Aon systems

• Data Entry experience
• Property and casualty license preferred, or required within 90 days of hire

• Strong communication skills
• Ability to communicate well with clients

• Proficiency in Microsoft Office Suite
• Prior experience in the insurance industry will be helpful

Education:

• College degree preferred or High School Diploma/GED

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [e-mail]

For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Pay Transparency Laws:

The salary range for this position is $40,000 to $45,000 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location.

We Offer You

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon’s discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

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