Client Service Specialist, Employee Benefits

HUB International; Winnipeg; Hybrid; CAD 60,000 - 65,000; Full time

Job summary

A leading insurance firm in Winnipeg is seeking a Client Service Specialist for Employee Benefits. In this hybrid role, you will assist with employer group benefits plans and provide support to clients. The ideal candidate has over 5 years of experience in group insurance and strong communication skills, both written and verbal. This full-time position encourages team collaboration and individual contributions while offering competitive benefits and career advancement opportunities.

Benefits

Excellent compensation

Flexible work schedule

Paid educational training

Paid time off for community volunteering

Paid day off for your birthday

Qualifications

• 5+ years’ experience in a group insurance environment such as an insurance company or consulting firm.
• Experience with insurance management software would be considered an asset.
• Availability of an automobile and valid Manitoba Driver’s License.

Responsibilities

• Assist with the set-up of employer group benefits plans.
• Provide customer service support to Consultants, Clients, and Employees.
• Draft Employee communications and prepare marketing reports.

Skills

Customer service skills

Analytical skills

Microsoft Excel

Written communication skills

Prioritizing skills

Education

5+ years in a group insurance environment

Tools

Microsoft Word

PowerPoint

Insurance management software

Job description

Client Service Specialist, Employee Benefits

Join to apply for the Client Service Specialist, Employee Benefits role at HUB International

Client Service Specialist, Employee Benefits

Join to apply for the Client Service Specialist, Employee Benefits role at HUB International

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Ignite Your Potential. Impact What Matters.

Hi, we’re HUB – a network of doers with diverse stories and a shared goal to support our clients and communities. To do it, we believe in supporting each other, because great work happens when people come together, and that means building a team where anyone can spark an idea, and where everyone can make a difference. Where pushing ourselves forward helps us give more to others.

When you partner with us, you’re at the center of a vast network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy – so you’re ready for tomorrow.

The Opportunity!

Benefits

Acting as Client Service Specialist, you will be involved in assisting with the set-up of employer group benefits plans and are responsible for assisting with the day-to-day administrative duties for the Employee Benefits Department. During your busy day, your main duties will include but will not be limited to:

• Communicate with Clients, Employees and Carriers.
• Provide customer service support to Consultants, Clients, and Employees.
• Attend Client meetings.
• Draft Employee communications.
• Write/prepare marketing reports and other reports as needed.
• Conduct Employee meetings and presentations in person and/or virtual.
• Create Client and/or Employee presentations.
• Review contracts, booklets, and amendments.
• Prepare market specifications, summarize, and analyze quotations.
• Provide benefit solutions and alternatives to consultants.
• Prepare benefit costing alternatives.
• Undertake cost share analysis reviews.
• Peer review other team members’ work.
  
  

This is a Full-Time Permanent career working out of our Winnipeg Head Office located at 1661 Portage Avenue on a hybrid work schedule. Three (3) days in office, two (2) work from home.

What You Will Bring To The Role –

• 5+ years’ experience in a group insurance environment such as an insurance company, consulting firm, or as a benefits plan administrator for an employer.
• Experience with insurance management software would be considered an asset.
• Proficient Microsoft Excel skills with ability to apply formulas.
• Proficient with Word and PowerPoint.
• Strong analytical, organizational, mathematical, and prioritizing skills.
• Comfortable communicating with Clients, Employees, and insurance carriers.
• Excellent written communication skills.
• Able to handle multiple deadlines and priorities.
• Strong team player and able to work independently.
• Commitment to education and ongoing development
• Availability of an automobile and valid Manitoba Driver’s License.
  
  

Why Join HUB?

• An exceptional, welcoming, and inclusive company culture.
• Excellent compensation, benefits, RRSP match, referral incentives, and company perks.
• Work flexibility.
• Paid educational training and vast learning opportunities.
• Room for advancement and growth within the organization.
• Paid half a day off for volunteering in your community- HUB is a company that gives back and is active in our communities.
• Paid day off for your birthday – we want to celebrate you!
  
  

What makes us different than all the rest?

Our Vision: To be everywhere risk exists – today and tomorrow. Helping protect what matters most.

Our Mission: To protect and support the aspirations of individuals, families, and businesses. To empower our employees to learn, grow and make a difference in their communities.

Our Core Values

• Entrepreneurship: We encourage innovation and educated risk-taking.
• Integrity: We do the right thing every time.
• Teamwork: We work together to maximize results.
• Accountability: We measure and take responsibility for outcomes.
• Service: We serve clients, communities, and colleagues.
  
  

Ready to join HUB and build a career in a rapidly growing industry?

Apply today for the Client Service opportunity at our Winnipeg Head Office!

Department Account Management & Service

Required Experience: 2-5 years of relevant experience

Required Travel: Negligible

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team [e-mail]. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Insurance

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