Client Service Representative - Shoal Lake

eBrandon; Shoal Lake; On-site; CAD 56,000 - 68,000; Full time

Job summary

Join a leading organization in Manitoba as a Client Service Representative, where you will provide exceptional client support and assist in delivering critical agricultural programs. With a focus on building relationships and enhancing customer experiences, this full-time position offers a competitive salary, comprehensive benefits, and opportunities for career growth. Ideal candidates will have relevant education, customer service experience, and a strong commitment to integrity and excellence.

Benefits

Comprehensive benefits package

Pension plan

Healthy work-life balance

Qualifications

• Experience in clerical/administrative support duties.
• Experience interpreting programs and policies.
• Experience providing high level customer focus.

Responsibilities

• Provide a high level of client service in support of MASC programs.
• Support other service centre Product Specialists.
• Assist Office Administrator with clerical tasks.

Skills

Customer Focus

Attention to Detail

Confidentiality

Communication

Initiative & Innovation

Education

Post-secondary education in a related discipline

Tools

Microsoft Office 365

SharePoint

Excel

Word

Outlook

Job description

• Client Service Representative - Shoal Lake

Client Service Representative - Shoal Lake

• Shoal Lake

Client Service Representative

Full-Time Term (to May 2026)

Competition: #2025-26-11

Location: Shoal Lake, MB

Manitoba Agricultural Services Corporation (MASC) has an exciting opportunity for you to be a part of a team that values building relationships, enables change, and supports the agriculture industry in Manitoba. Come join our team as we offer an engaging work environment, competitive pay, a comprehensive benefits package (including pension plan), and we encourage a healthy work-life balance.

Reporting to the Client Service Manager, the Client Service Representative is responsible for providing a high level of direct contact client service in support of the delivery of all MASC and MASC administered programming including client intake and pathfinding for Manitoba Agriculture. The incumbent will provide support for the other service centre Product Specialists and in support of the Office Administrator.

MASC values excellence, integrity, and accountability. We strive to enhance existing products and develop new products, transform service delivery to enrich the client experience, pursue customer driven organizational change, and maximize performance, engagement, and development of all employees.

MASC has five core competencies: communication, decision making, initiative & innovation, leadership, and organization. Competencies relate to every position at MASC and along with the technical requirements, are included in the qualifications for all positions at MASC.

ESSENTIAL QUALIFICATIONS:

? Post-secondary education in a related discipline or an equivalent combination of education and related experience may be considered.

? Experience performing clerical/administrative support duties including reception related duties, typing/processing correspondence, data entry, receiving payments and preparing bank deposits, tracking and distribution of documents and file maintenance.

? Experience interpreting and explaining programs, policies, procedures, and regulations.

? Experience providing a high level of customer focus and follow up to enhance overall customer experience.

? Ability to maintain accuracy and pay attention to detail.

? Ability to maintain confidentiality.

Learn more

Replay

Learn more

? Experience using Microsoft Office 365 (SharePoint, OneDrive, Excel, Word, Outlook) in a cloud-based environment.

? Knowledge of basic accounts receivable.

? General knowledge of the agriculture industry.

DESIRED QUALIFICATIONS:

? Experience in agriculture is an asset.

? Sales experience is an asset.

? Ability to communicate verbally in both official languages (French and English), is an asset.

CONDITIONS OF EMPLOYMENT:

Learn more

Replay

Learn more

? Must be legally entitled to work in Canada.

? Must possess a valid driver?s licence, access to a vehicle and the ability to travel within the Province of Manitoba.

SALARY: $56,002 to $67,368 per annum

COMPETITION: #2025-26-11

HOW TO APPLY:

To be considered for this competition you must submit your application (Cover Letter, Resume, and any other required documents) directly online. Click Here

Learn more

Replay

Learn more

For competition or accommodation inquires only:

NOTE: We will not accept applications of any kind sent directly to this email. Only applications submitted online directly to the competition (as noted above) will be considered.

We believe diversity strengthens our ability to provide excellent customer service in a positive work environment. We encourage all to apply. Only those selected for further consideration will be contacted.

98 views
Posted Wednesday, 9:12 AM
Expires in 29 days (Saturday, June 28)

Save name, email for future replies
If this is your first time using the classifieds please read the recommended safe practices at this link .

Send message